Market Manager

TruGreen•Acworth, GA

3d•$90,260 - $150,433

About The Position

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!" Position Overview The Market Manager will be responsible for delivering operational success by viewing the customer problem through the lens of an operator, balancing customer improvement opportunities with cost and customer capabilities, to design practical, relevant, implementable solutions that can be sustained long-term. This role will also demonstrate customer focus by prioritizing customer relationships and works to "do right" by the customer, realizing that they are at the core of the business.

Requirements

Bachelor's degree (BS/BA/BBA) or six (6) years of related experience or equivalent combination of education and experience required.
Minimum of five (5) years related experience required.
Minimum of two (2) year management experience required.
Demonstrated knowledge of the organization, products, and/or services required.
Valid, permanent driver’s license from state of residence and a clean driving record per company standards are required.
Current liability auto insurance required.
Must be able to obtain and maintain a valid DOT medical card.
Must be 21 years of age by date of hire.
Certificates, licenses and registrations as required by federal and state law.
Knowledge of general business operations, principles, concepts and best practices
Knowledge of managerial accounting and general financial concepts, including budgeting and managing profit & loss
Leadership and management skills, including staffing, delegation, coaching, and performance management
Assertiveness, sales, and influencing skills
Project and process management skills
Organizational and time managements
Written and verbal communication skills, including public speaking and presentations
Knowledge and skill to summarize and interpret data and draw conclusions
Attention to detail and analytical skills
Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to operate a motor vehicle on company business
Ability to travel overnight on company business as needed
Ability to speak, read and write fluently in English is required.
You MUST BE physically located in the United States while performing this job.

Nice To Haves

MS/MA/MBA preferred.

Responsibilities

Engages and adapts in complex interactions with multiple stakeholders, in the same room or in parallel interactions, in alignment with what the situation demands, by considering preferred communication and learning styles, emotional states, and the unique environmental circumstances.
Ensures plans to mitigate risks at a site level are appropriate, and process-related risks are escalated. Engages internal SMEs on safety related subjects to confirm approach. Ensures changes are implemented accordingly.
Demonstrates ability to manage a multi-site P&L for up to three sites and model out the financial impact of decisions made at the branches. Ensure branch-level business functions are running smoothly and collaborating with headquarters.
Complete administrative tasks such as reporting in a timely manner.
Uses site-level financial and operational metrics, and feedback from service managers to assess overall performance. Works with site-level managers to walk through operational items and make decisions.
Ensures that Service Managers, Specialists and branch employees are completing required certifications and advocates for participation in training programs and development activities as scheduled; Emphasizes mentorship to accelerate organizational capability.
Ensures branch-level processes enable positive customer relationships, and that employees engaging with customers are doing so in an appropriate way from a communication and content standpoint.