MARKET MANAGER-WESTERN MARKET

7 17 Credit Union•Canton, OH

About The Position

At 7 17 Credit Union, our mission is to improve lives by helping our members achieve financial success. We are proud to serve our communities with integrity, innovation, and a people-first approach. We are looking for a strategic and community-minded Market Manager to join our leadership team and drive growth, engagement, and excellence across assigned markets. Position Summary The Market Manager is responsible for driving growth, profitability, and community impact across assigned markets through strategic leadership, relationship management, and business development initiatives. This position combines operational oversight of branch locations with proactive market development — deepening member relationships, expanding community and business partnerships, and strengthening the 7 17 Credit Union brand. You’ll play a key role in leading branch managers, growing membership, expanding our Workplace Partner Program, and identifying new opportunities for business and commercial lending.

Requirements

Bachelor’s degree in Business, Finance, Marketing, or related field preferred (or equivalent experience).
Minimum five (5) years of experience in a financial institution, including three (3) years in a leadership role overseeing multiple locations or market operations.
Proven record of success in sales leadership, business development, and community engagement.
Strong leadership, coaching, and mentoring abilities.
Excellent communication, presentation, and relationship-building skills.
State and Federal registration to comply with the SAFE Act (required).
Must be able to travel regularly between branches, market areas, and community events.
Ability to lift up to 20 pounds regularly and occasionally up to 50 pounds.

Nice To Haves

Knowledge of financial products, services, and commercial lending preferred.
Notary and NMLS certification (or ability to obtain).

Responsibilities

Develop and execute growth strategies that expand membership, deepen relationships, and strengthen brand awareness.
Represent 7 17 Credit Union at community, civic, and professional events to promote financial wellness.
Build and maintain strong relationships with business owners, nonprofits, municipalities, and chamber organizations.
Identify and pursue business and commercial lending opportunities through local outreach and networking.
Analyze market trends, community engagement, and competitive positioning to inform business strategies.
Grow the Workplace Partner Program by identifying and signing new employer groups.
Deepen engagement with existing workplace partners through on-site visits, financial wellness sessions, and benefit fairs.
Collaborate with Marketing to create communications and promotions that drive product adoption and membership growth.
Provide leadership, guidance, and performance coaching to assigned branch managers.
Support hiring, training, and development of branch leadership teams.
Ensure consistent execution of service, sales, and operational standards across all locations.
Partner with internal teams to deliver initiatives that enhance member experience and financial relationship building.
Lead outbound business development and community relationship efforts.
Identify and refer commercial lending opportunities to the appropriate internal teams.
Translate business and community partnerships into measurable growth in membership, deposits, and loans.
Promote a relationship-based sales culture focused on long-term member value.
Develop and manage annual market and branch budgets.
Track and report ROI on business development, community partnerships, and sponsorships.
Recommend improvements to policies, programs, and engagement strategies to enhance performance and community impact.