Market Manager - Seasonal

City of Loveland • Loveland, CO

1d • $17 - $23 • Onsite

About The Position

The market manager will assume primary responsibility for day-to-day operations of the farmers market which will include on-site presence at the market, Sundays, June – September, during all market hours, as well as off-site work during non-market hours. This is a 10-month, less than 30-hr per week seasonal position, with varying needs throughout the year. During market season, the Market Manager will work each market day, which includes weekends, and engage in office work and outreach time for weekly tasks such as: correspondence with vendors; finances and record keeping; set-up and break-down of market; communicating and collaborating with City staff for marketing and other needs. Seasonal employment is broken down into time frames for the Market Manager position: Opening of and review of vendor applications (Approx. Jan 15 – April 1) – Estimated at 8 - 10 hours per week Pre-Market Season (Approx. April 1 – June 1) – Estimated at 20 -25 hours per week Market Season (June 1 – October 1) – Estimated at 25 – 29 hours per week Post – Market Season (Oct 1 – Approx. Oct 31) – Estimated at 10 – 15 hours per week The salary range for this position is $17.33- $23.40 , depending on qualifications and experience. This opportunity will be remain open until filled. This is a 10-month, less than 30-hr per week seasonal position. Essential Functions: Market Operations Management Coordinate and oversee day-to-day operations at location. This includes, but is not limited to the assignment of vendor and community booths; logistics of setup/breakdown; management of volunteers; interfacing with the public and the vendors; the collection and control of fees and documentation, visit counts, etc. Plan, coordinate, and schedule activities throughout the season, including musical performances, community groups, food trucks, etc. Schedule pop-up and rotational vendors, community, business, and sponsor booths. Maintain lists of vendors, volunteers, community groups, etc. Develop and manage relationships with vendors, ensuring timely communications and resolutions of issues; monitor merchant operations and compliance with rules and regulations. Solicit additional vendors as needed, screen applications and monitor the quality of products and presentation; provide ongoing support to vendors to ensure their success. Food Assistance Programs Operate SNAP (Supplemental Nutrition Assistance Program) and Double Up Food Bucks programs. Ensure vendor compliance and market shopper education of programs to increase SNAP sales. Serve as liaison to the Colorado Department of Human Services and LiveWell Colorado. Market Promotions Provide content and photos as needed, to assist with the creation of and execution of a marketing plan to ensure and grow the market’s popularity, maintain and update market website and social media accounts, manage social media, etc. Market Manager will assist with promoting the market in the community and execute marketing and promotional initiatives to increase business, including signage, banners, flyers, local media promotion as needed. Finances Maintain basic financial records and engage in some bookkeeping to include collection of vendor fees, weekly vendor financial reconciliation, track ongoing market progress, invoice outstanding accounts and assess vendor fines. Supervision Directly oversee seasonal market staff on-site at the farmers market, including scheduling staff as needed, maintaining appropriate coverage throughout the day at the Market Manager tent and ensuring staff are completing required daily tasks. Other Job Functions: May be asked to assist with additional Special Events as needed. Performs other duties as assigned. Job Level and Management Expectations: Supervisor for Temporary and Limited Benefitted Employees: May monitor day-to-day operations. May provide direction to direct reports following standard practices and procedures. May oversee tactical operations of support or trade employees. May make recommendations regarding personnel decisions related to hiring, performance, or disciplinary actions. Champions and embodies the company's mission, vision, values, and culture. Qualifications: High School graduate or GED required. 2 years experience with Market Operations Management or duties similar to the essential functions of the job. Certifications: Must possess a valid driver’s license. Current First Aid and C.P.R certification or obtain within 60 days of hire required. Knowledge, Skills, and Abilities: Knowledge or familiarization with farmers markets. Communicate effectively and diplomatically both verbally and in writing. Collaborate effectively and diplomatically with a diverse group of individuals. Leadership, teamwork, interpersonal skills and excellent customer service skills required. Manage challenging situations with patience and sound judgment is required. Organizational and planning skills and attention to details. Competent knowledge and use of computers including Microsoft Office and learn programs like Manage My Market. Basic knowledge of event coordination processes and execution strategies/logistics. Confident with understanding and interpreting budgets. Physical Demands and Working Conditions: Frequent m inimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Frequent l ight to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools. Frequent moderate to considerable physical effort that includes working from ladders in awkward positions. Frequent use of light or medium weight objects (e.g., 25-50 lbs) and use of medium weight tools. Frequent exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. Frequent exposure to heat and noise along with working outside in the elements. Occasional exposure to routine office noise and equipment. Additional Working Demands and Conditions: Performs work that involves walking, standing, stooping, stretching, or lifting frequently and involves exerting between 20 and 50 pounds of force on a regular and recurring basis. Exposure to outdoor elements (extreme heat and or cold; wet or windy conditions). This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Requirements

• High School graduate or GED required.
• 2 years experience with Market Operations Management or duties similar to the essential functions of the job.
• Must possess a valid driver’s license.
• Current First Aid and C.P.R certification or obtain within 60 days of hire required.
• Knowledge or familiarization with farmers markets.
• Communicate effectively and diplomatically both verbally and in writing.
• Collaborate effectively and diplomatically with a diverse group of individuals.
• Leadership, teamwork, interpersonal skills and excellent customer service skills required.
• Manage challenging situations with patience and sound judgment is required.
• Organizational and planning skills and attention to details.
• Competent knowledge and use of computers including Microsoft Office and learn programs like Manage My Market.
• Basic knowledge of event coordination processes and execution strategies/logistics.
• Confident with understanding and interpreting budgets.

Responsibilities

• Market Operations Management Coordinate and oversee day-to-day operations at location. This includes, but is not limited to the assignment of vendor and community booths; logistics of setup/breakdown; management of volunteers; interfacing with the public and the vendors; the collection and control of fees and documentation, visit counts, etc.
• Plan, coordinate, and schedule activities throughout the season, including musical performances, community groups, food trucks, etc.
• Schedule pop-up and rotational vendors, community, business, and sponsor booths.
• Maintain lists of vendors, volunteers, community groups, etc.
• Develop and manage relationships with vendors, ensuring timely communications and resolutions of issues; monitor merchant operations and compliance with rules and regulations.
• Solicit additional vendors as needed, screen applications and monitor the quality of products and presentation; provide ongoing support to vendors to ensure their success.
• Food Assistance Programs Operate SNAP (Supplemental Nutrition Assistance Program) and Double Up Food Bucks programs. Ensure vendor compliance and market shopper education of programs to increase SNAP sales. Serve as liaison to the Colorado Department of Human Services and LiveWell Colorado.
• Market Promotions Provide content and photos as needed, to assist with the creation of and execution of a marketing plan to ensure and grow the market’s popularity, maintain and update market website and social media accounts, manage social media, etc. Market Manager will assist with promoting the market in the community and execute marketing and promotional initiatives to increase business, including signage, banners, flyers, local media promotion as needed.
• Finances Maintain basic financial records and engage in some bookkeeping to include collection of vendor fees, weekly vendor financial reconciliation, track ongoing market progress, invoice outstanding accounts and assess vendor fines.
• Supervision Directly oversee seasonal market staff on-site at the farmers market, including scheduling staff as needed, maintaining appropriate coverage throughout the day at the Market Manager tent and ensuring staff are completing required daily tasks.
• May be asked to assist with additional Special Events as needed.
• Performs other duties as assigned.

Benefits

• Retirement – 457 Plan (employee funded plan)
• Medical Leave – Accrue 1 hour of leave per 30 hours worked (up to 48 hours)
• Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED