About the position
If you love gaming, join our team as a Market Manager supporting a global leader in interactive entertainment products. You will manage a territory-building positive environment for our client's products at retail. You will be responsible for merchandising, interactive display installations/maintenance, product education, assisted sales, demo events, and event support. The Market Manager will be an integral part of the customer experience by leveraging your unmatched technical and merchandising expertise to ensure the client's products are well represented at point-of-sale.
Responsibilities
- Enhance the customers' experience by installing and maintaining the latest interactive displays and merchandising elements.
- Troubleshoot advanced technical and operational issues using critical thinking, tools, and techniques.
- Build and maintain strong working relationships with store associates and management.
- Visit all stores within your market on a designed frequency.
- Maintain the overall presence and appearance of products and marketing materials at assigned retail locations.
- Be the owner of the merchandising standards of all products and displays in your territory.
- Place orders for replacement parts and/or displays and support the service to restore operational compliance.
- Deliver comprehensive training to retail partners to enhance their skills and product knowledge.
- Actively participate in assisted selling and demo events to promote brand awareness, interact with and guide customers, and drive sales growth.
- Support the client as needed at local and regional events with expert product knowledge and professional demonstration skills.
Requirements
- Successful track record in retail, retail operations, merchandising, sales and/or field marketing, brand-to-consumer services.
- Ability to travel overnight/weekends and support client projects and events.
- Experience influencing shelf and display decisions.
- Comfortable using tools, following detail technical instructions, and applying troubleshooting protocols.
- Familiarity with gaming systems and interest in interactive entertainment products.
- Ability to cover associated travel expenses, with prior experience in expense reimbursement preferred.
Benefits
- Medical, dental and vision insurance
- Company-paid life insurance, short-term and long-term disability
- 401k program
- Generous Paid Time Off (PTO) program
