Market Manager I

Alabama One Credit UnionTuscaloosa, AL
15d

About The Position

The Market Manager will direct the operations of a full service retail location, and will set the standard for a positive branch environment and excellent member service by providing effective leadership and coaching to the branch team.

Requirements

  • Minimum of three to five years of related experience to include leadership and/or supervisory experience.
  • Ability to effectively lead and communicate with TEAM.
  • Must display positive attitude as well as a pleasant, professional demeanor.
  • Must demonstrate ability to work toward and attain established goals.

Responsibilities

  • Manage daily operations of the branch.
  • Assigns and directs work of retail and platform team within the branch.
  • Ensures effective communication with team, and serves as a conduit to management with member/employee issues, accolades, and concerns.
  • Establishes expectations, communicates goals with the branch team, and provides feedback to ensure metrics are reached.
  • As the principal loan officer of the branch, confers with members and provides recommendations and guidance related to lending needs.
  • Analyzes loan requests and makes credit decisions based on established consumer lending guidelines.
  • Communicates lending decisions with members.
  • Oversees and ensures delivery of excellent member service, consistent with the Pillars of Alabama ONE.
  • Oversees the general maintenance and security of the branch location.
  • Ensures proper control and accountability of cash, and adherence to applicable credit union policies and procedures.
  • Represents branch and Alabama ONE in civic and community activities.
  • Partners with assigned Select Employee Group (SEG) to attract business and increase membership.
  • Performs other duties as assigned.
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