Market Manager Amazon Devices- Georgia, East Region, Mid-South area

Amazon • GA

106d • $43,100 - $75,000

About The Position

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work. The Devices & Services business is one of the most innovative and fastest growing at Amazon, and every day, we invent on behalf of our customers, partners, and communities. As a part of the Offline Sales and Marketing team, you will support a variety of products and services, including Echo, Ring, Fire TV & Streaming Media Players, Fire Tablets, Kindle eReaders, Blink, eero, and more. Our customers inspire us, and they’ve been at the heart of how we invent and evolve our products, services, displays, customer experiences and more. You will be the face of Amazon in offline retail accounts for both staff and customers, and as a team we strive to provide the best customer experience possible. As a Market Manager, you will own a territory of offline retail stores, managing the Amazon in-store experience and merchandising. You serve as the Amazon expert, relying heavily on your ability to influence without authority to drive project deliverables. You will execute and manage in-store product transitions and retailer communications, while collecting market insights. You will train sales associates and support staff on Amazon Devices & Services, positively impacting the customer experience and indirectly impacting sales and advocacy metrics for your territory. You may be asked to participate in overnight travel in order to execute store visits in neighboring market and for team meetings (conferences, trainings, team building events, etc.)

Requirements

• 3+ years of retail experience
• Comfortable walking and standing during shifts lasting up to 8 hours
• Ability to push, pull, lift, squat, bend, reach and carry items up to 50 pounds (with or without reasonable accommodation)
• High School Diploma or equivalent
• Possess a mobile phone compatible with iOS or Android operating systems
• Access to reliable transportation to travel between retail locations daily
• Possess a valid driver’s license and proof of insurance
• Must be able to work a standard 40-hour workweek and maintain flexibility for evening and weekend events during peak seasons
• Proficiency in basic file management, including organizing, navigating, and maintaining digital files, as well as the ability to compress and extras files and folders
• Comfortable with fundamental tools and techniques for constructing and modifying in-store displays in retail settings

Nice To Haves

• 6+ years of relevant work experience in retail sales, (preferably consumer electronics) or high-tech products
• Experience managing multiple retail accounts/locations
• Experience and comfort presenting to large audiences
• Exhibit strong attention to detail and organizational skills
• Excellent verbal and written communication skills

Responsibilities

• Use business acumen and critical thinking skills to identify trends, drive root cause analyses, and resolve issues in store operations across your market
• Collect business and market insights from consumers and store associates to influence product, feature, and channel marketing decisions
• Manage weekly travel to a large territory of retailers, utilizing sales tools and store profiles to impact sales and brand advocacy
• Develop professional relationships with key internal and external stakeholders (e.g., Area Managers, Regional Managers, General Managers)
• Take actions to support increased sales and customer engagement
• This role requires 100% local travel within assigned territory. Ability to travel overnight nationally/regionally on select occasions is also necessary
• Complete daily in-store reports, including digital photos, to document visits
• Install, troubleshoot, and maintain Amazon, Ring, Blink, and eero display devices and fixtures in national retail stores
• Delegate and influence to drive exceptional results, including implementing solutions and providing feedback to store managers, regional leaders, and corporate stakeholders
• Invent, simplify, and share best practices
• Ensure proper implementation and maintenance of Amazon's in-store experience and merchandising across retailers within your market
• Educate store associates on Amazon's portfolio of devices and services in various settings, including large-scale events
• Provide clear, concise, and timely communication to internal and external stakeholders
• Manage travel and work expenses

Benefits

• 401k
• health_insurance
• dental_insurance
• vision_insurance
• life_insurance
• disability_insurance
• paid_holidays
• paid_volunteer_time
• tuition_reimbursement
• employee_stock_purchase_plan
• sign_on_bonus
• performance_bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED