Market Leader - North Bay/Sac/CO/NV

Macy's•San Francisco, CA

21h

About The Position

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Market Leader works closely with the Division Vice President to foster a service culture that supports Macy’s initiatives and an exceptional customer experience within a designated market. This role leads store managers and collaborates with regional and support teams to drive sales and profitability, build a high-performing, engaged organization, and ensure seamless execution of merchandising priorities, a friction-free customer experience, enhanced selling capabilities, and customer loyalty. This role is a developmental, time-bound position designed to prepare leaders for potential placement as a Division Vice President. It is limited to a 24-month period and requires mobility for nationwide opportunities. By or before the end of this 24-month term, you must be deemed ready for advancement to the designated next-level role, as determined solely by the Company’s judgment and discretion.

Requirements

Leadership and Team Management: Strong ability to lead, mentor, and develop Store Managers in talent acquisition, performance management, and succession planning, driving a high-performing and engaged team
Sales and Profitability Management: Expertise in driving sales and profitability goals through effective planning, expense management, and inventory control
Customer-Centric Focus: Ability to foster positive, customer-focused interactions by blending technology and a personal touch to enhance the customer experience
Strategic Planning and Execution: Proficiency in developing and executing strategies, with the ability to manage both short- and long-term plans effectively
Effective Communication: Strong communication skills, including the ability to present information clearly in one-on-one and small group settings, and build relationships with internal and external business partners
Operational Efficiency: Expertise in maximizing sales and gross margin productivity per square foot while ensuring smooth operations and execution of priorities
Advanced MS Application Proficiency: High proficiency in Microsoft Excel, PowerPoint, Project, and SharePoint for reporting, planning, and presentation
Negotiation and Influence: Excellent negotiation skills with the ability to influence outcomes effectively
Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply
7-10 years of related experience
Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel
Occasionally required to move about the workplace and reach with hands and arms
Requires close vision
Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs
Able to travel 50%

Responsibilities

Lead Store Managers in talent acquisition, development, succession planning, and performance management
Guide Store Managers to achieve sales and profitability goals through effective short- and long-term planning, expense management, and inventory shortage control
Foster positive, friendly interactions by blending technology with a human touch, demonstrating strong digital and fulfillment capabilities
Celebrate team success by providing continuous feedback to both teams and peers
Mentor Store Managers in utilizing technology to optimize inventory management across all channels, ensuring a seamless and enjoyable one-on-one customer experience
Develop strategies for events and ensure compliance with regional operations standards
Maximize sales and gross margin productivity per square foot
Build a sense of community through events, entertainment, and volunteer activities
Maintain regular, dependable attendance and punctuality
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
In addition to the essential duties mentioned above, other duties may be assigned

Benefits

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits.
Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future.
Prioritize your well-being with paid time off and eight paid holidays.
Grow your career with continuous learning and leadership development.
Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement