Market Growth Manager, Medicare

UnitedHealth Group • New York, NY

303d • $75,000 - $160,000 • Onsite

About The Position

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The purpose of this job is to manage existing brokers, recruit new brokers for the sale of the UnitedHealth Group (UHG) portfolio of products offered to Medicare beneficiaries and individuals age 50+. This Agent Manager is responsible for achieving assigned sales/membership growth targets through the agents in his/her territory/territories.

Requirements

• A state health insurance license is a requirement for this position by State law.
• 3+ years sales experience in Medicare, managed care, healthcare or financial services
• Business development experience
• Proficient in MS/Office (Word, Excel, Outlook & Power Point)
• Proven professional relationships within broker market or network sources
• Valid driver's license, good driving history
• Live within commutable distance to this market area
• Ability to travel within this market area up to 40% time

Nice To Haves

• Broker management experience
• Medicare Advantage Special Needs Plans or managed care sales experience
• CMS regulations knowledge
• Proven established relationships in non-profit, senior centers, etc.
• Bilingual in Spanish, Cantonese or Mandarin

Responsibilities

• Build and maintain solid relationships with key brokers and others as necessary within the assigned territory
• Develop action plans and strategies to optimize Medicare sales
• Partner with the Community Developer (CD) and Sales Director (SD) to identify and develop relationships with individuals and organizations that influence the buying behavior of our target consumer
• Organize involvement in formal and on-the-job training to ensure an accurate understanding of our products, compliance/policy requirements, sales processes, brand and value proposition messages and sales systems
• Facilitate engagement of agents in executing these plans and ensure that agents appropriately build and advance our brand and value proposition and represent our product portfolio and service offerings
• Ensure agents adhere to sales and marketing guidelines associated with Medicare regulations, partner expectations and company policies and procedures
• Organize activities, leads and territories to ensure effective and efficient coordination across the territory
• Conduct ride-alongs to observe sales techniques and ensure alignment with expectations and compliance with CMS regulations
• Coach/develop staff to achieve quantitative and qualitative performance targets
• Use data and insights to coach for optimal performance
• Monitor sales results, trends and hold representatives accountable for achieving targets
• Provide a structured certification process, training processes and the available systems tools
• Manage day-to-day time and activities of assigned agents to ensure appropriate leading indicators of success and corresponding sales results
• Conduct regular one-on-one meetings to review sales results/activities and provide feedback/coaching on opportunities for improvement
• Understand the strengths and weaknesses of each organization and how it impacts the marketplace
• Demonstrate excellent communications skills both verbal and written
• Effectively communicate complex information via in person presentations, phone conversations and emails

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities