Market Grille Cook

About the position

At Hy-Vee, our people are our strength. We promise 'a helpful smile in every aisle' and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Market Grille Cook is responsible for providing prompt, efficient, and friendly customer service while preparing various foods for the Market Grille, including all hot and cold foods. This position requires working night and weekend shifts.

Responsibilities

• Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
• Greets customers in a friendly manner and makes an effort to learn their names.
• Assists customers by escorting them to products, securing out-of-reach items, and enhancing their shopping experience.
• Answers the telephone promptly and provides friendly service to callers.
• Works with co-workers as a team to ensure customer satisfaction.
• Prepares cooking surfaces and various food items including vegetables, sides, meats, and breakfast foods.
• Monitors food amounts in hot cases and refills as necessary.
• Prepares items for upcoming shifts and ensures understanding of all aspects of the Market Grille.
• Practices proper sanitation procedures and maintains a clean work area.
• Adheres to company policies and reports to work on time.
• Orders products and supplies when necessary and assists in other areas of the store as needed.

Requirements

• High school diploma or equivalent experience.
• Six months or less of similar or related work experience.
• Ability to solve practical problems and interpret instructions.
• Ability to perform simple addition and subtraction and record figures.
• Ability to understand and follow verbal or demonstrated instructions.