Market Grille Clerk

About the position

At Hy-Vee, our people are our strength. We promise 'a helpful smile in every aisle' and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Market Grille Clerk provides prompt, efficient, and friendly customer service, reviews and fills customer orders for the day, handles food in a safe manner, and ensures the work area is always clean and neat.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Smiles and greets customers in a friendly manner.
• Makes an effort to learn customers' names and address them by name whenever possible.
• Assists customers by escorting them to products, securing products that are out of reach, loading or unloading heavy items, and passing along customer suggestions or requests.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Takes customer orders at the Market Grille counter.
• Works with co-workers as a team to ensure customer satisfaction.
• Reviews orders for the day and handles food in a safe manner.
• Ensures that an adequate food supply is ready and on hand and develops or follows a production list.
• Prepares and replenishes product as necessary.
• Checks in product, puts product away, and may review invoices.
• Runs the department registers and receives payment.
• Removes trash in a timely manner.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Reports to work when scheduled and on time.

Requirements

• Must be 18 years or older.
• No education requirement.
• Six months or less of similar or related work experience.
• Ability to carry out detailed but uninvolved written or verbal instructions.
• Ability to do simple addition and subtraction.
• Possess the ability to understand and follow verbal or demonstrated instructions.

Benefits

• Anticipated hourly starting wage of $15.00 to $18.75 depending on experience.