Market General Manager

FirstService-posted 3 months ago
$105,000 - $105,000/Yr
Full-time • Mid Level
Atlanta, GA
5,001-10,000 employees
Real Estate
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Serve as interim Market General Manager at assigned properties to provide management and leadership services and solutions. As a Market General Manager, you will be responsible for leading on-site operations and effectively managing working relationships with all departments across the property to support company objectives. The Market General Manager will collaborate with Regional Directors to support established property goals. When not assigned to a property, this role will participate in start-ups, recruiting initiatives, hospitality training, and other projects as assigned.

  • Provide management and leadership to assigned property.
  • Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
  • Act as liaison to ensure quality service is delivered, that Board expectations are met, and to assist in prompt response and resolution to questions/problems.
  • Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
  • Initiate contact with new residents.
  • Conduct necessary site inspections, identify deficiencies, and provide recommendations and action plans to improve the property.
  • Oversee all construction projects identified by the Regional Director to be in alignment with budget, compliance, and regulations.
  • Create, maintain, and upload a wide variety of information on our portal including but not limited to; work orders, signed meeting minutes, and Monthly Management Report.
  • May participate in interviewing, selecting, recommending, hiring, training and scheduling assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems.
  • Ensure a proper and timely transition to the new property manager.
  • Critical thinking, problem solving, judgement and decision-making abilities are necessary.
  • Advanced in computer programs like Microsoft Office, Outlook, and Windows required.
  • Ability to work with sensitive and/or confidential information.
  • Knowledge and ability to apply applicable state Statutes and Community documents.
  • 3+ years of experience in property management.
  • Hospitality experience a plus.
  • Bachelor's degree in business or related field or a combination of education and experience.
  • State certification or license may be required.
  • Full comprehensive benefits including multiple medical plans, dental, and vision.
  • Time off benefits.
  • Paid holidays.
  • 401k with company match.
  • Occasional travel may be required to attend training and other company functions.
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