Market Director Patient Care and Quality

Common Spirit•Phoenix, AZ

44d

About The Position

The Market Director - Patient Care Services and Quality Arizona is responsible for leading the design, coordination, implementation and management of ambulatory practices related to quality, safety and clinical practice for our Arizona medical group operations. This Nursing Leader (AZ RN) identifies opportunities for improved ambulatory patient care, incorporating evidence-based practices to improve patient outcomes for the market. This key position will oversee an ambulatory quality team and provide leadership in defining, implementing and integrating quality, safety, service and efficiency strategies into the plans, policies, and organization processes that affect the organization's operations and strategic direction. Responsible for ensuring non-provider clinical practice complies with state, national and regulatory guidelines and clinical competency assessments are completed to ensure staff's ability to perform tasks based on clinical skills, knowledge, education and experience. Facilitates the advancement of High Reliability Organization, patient safety and infection prevention initiatives within ambulatory clinic settings. Responsible for compiling and interpreting data, preparing reports, and presenting results as requested by market,region or national leaders. Leads the market in defining opportunities for improvement identified through analyses of quality indicators and patient safety reports/trends and communicates these to appropriate leaders and committees for further decision. Responsible for leading quality teams, supporting their development, problem identification data collection, and outcomes. Responsible for leading physicians, clinic leaders, staff, and other health care professionals to improve safety and quality in the market. Works collaboratively with clinical informaticists to optimize disease registry data utilization and quality reporting. Responsible for maintaining quality management documents, files, and correspondence in an organized, confidential, and secure manner. Provides leadership, oversight and guidance to clinic leaders in support of a culture of continuous improvement and clinical excellence. Performs other duties as assigned. Complies with all policies and standards. Note: Position requires frequent car travel within Arizona facilities. Overnight travel is infrequent.

Requirements

Bachelors of Nursing (BSN).
Five (5) years progressive management responsibility in an ambulatory care setting,
Three (3) of which are related to managing an organization's quality improvement plan.
Experience developing and implementing clinic, service and operational process improvement initiatives, both small and large scale.
Current knowledge of regulatory requirements for ambulatory care services (e.g. state, federal, local regulations,etc.).
Registered Nurse: Arizona (RN:AZ).
Ability to use personal computer applications including Microsoft Office applications, Internet and email functions.

Nice To Haves

Masters of Nursing (MSN).
Knowledge and expertise in specific performance improvement/CQI methodologies (e.g. Six Sigma,LEAN).

Responsibilities

Leads the design, coordination, implementation and management of ambulatory practices related to quality, safety and clinical practice
Oversee an ambulatory quality team and provide leadership in defining, implementing and integrating quality, safety, service and efficiency strategies
Ensuring non-provider clinical practice complies with state, national and regulatory guidelines
Facilitates the advancement of High Reliability Organization, patient safety and infection prevention initiatives
Compiling and interpreting data, preparing reports, and presenting results
Leads the market in defining opportunities for improvement identified through analyses of quality indicators and patient safety reports/trends
Responsible for leading quality teams, supporting their development, problem identification data collection, and outcomes
Responsible for leading physicians, clinic leaders, staff, and other health care professionals to improve safety and quality in the market
Works collaboratively with clinical informaticists to optimize disease registry data utilization and quality reporting
Responsible for maintaining quality management documents, files, and correspondence in an organized, confidential, and secure manner
Provides leadership, oversight and guidance to clinic leaders in support of a culture of continuous improvement and clinical excellence
Performs other duties as assigned
Complies with all policies and standards

Benefits

Medical/Dental/Vision Insurance (no premium option for employee benefits)
Flexible spending accounts
Matching 401(k) retirement program
Fully Funded Pension Plan
Paid Time Off (PTO)
Tuition Reimbursement
Mental Health Benefit
Employee Life Insurance
Eligible for annual incentive pay based on company performance
Relocation assistance if applicable
Dignity Health now offers an Education Benefit program for benefit-eligible employees in Arizona. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000.