Market Development Specialist (Northeast)

Alphatec Spine•Philadelphia, PA

3d•$90,000 - $105,000

About The Position

The primary purpose of this role is to provide competent clinical service and technical support of SafeOp™ and other ATEC enabling technologies to hospitals, surgeon customers, and sales agent representatives, in one or two assigned development geographies. Further, this role aligns closely with marketing and sales leadership to achieve strategic company objectives in those geographies while using and growing skills as a driver of market development plans. This position requires travel.

Requirements

Relevant knowledge and experience with intraoperative neuromonitoring (IONM) technologies
Relevant knowledge and experience with spinal implant procedures, instruments, and products
Excellent oral and written communication skills
Technically savvy with spinal implant products and instruments
Experience with an understanding of a clinical/surgical environments and workflow
Proficiency in Microsoft Word, Excel, PowerPoint, Access & Project, Windows, and internet applications
Strong attention to details
Ability to perform multiple tasks in a fast-paced, team focused environment
Ability to travel up to 80 percent of the time
3 or more years of relevant medical device activity related to sales, market development, surgeon and/or sales education.
Bachelor’s degree in a clinical/science concentration or business, marketing or related field; or equivalent combination of education and experience.

Responsibilities

Works closely with Sales Agents, Surgeons, Operating Room Personnel, and Biomedical Department to support procedures involving Informatix technologies.
Partners closely with the Sales Operations, Customer Service, and Set Administration departments to assure customer satisfaction and company asset management objectives.
Aligns regularly with Marketing and Sales Leadership to achieve strategic objectives.
Maintains a knowledge base of procedures, implant systems and instruments through Alphatec Spine’s education training programs.
Adheres to written procedures for troubleshooting and support of ATEC products.
Actively participates in field-based core and advanced training to agents, field representatives and employees.
Proactively assists with collection and dissemination of feedback provided by customers.
Provides prompt and accurate complaint reports per the quality system requirements.
Continuously increases knowledge of new developments within the assigned market as well as Alpha Informatix / ATEC Spine products to perform as a subject matter expert.
Completes required administrative duties such as activity logs, travel reports, expense reports, etc. per established policies and procedures.
Participates in company and industry events such as sales meetings, seminars, training programs, conventions, trade shows, etc. as requested.
Maintains all current Certifications and Vendor Hospital Credentialing.
Actively participates in development programs focused on surgeon and sales relationship building / management.
Completes other duties as assigned.