About The Position

The Market Development Representative 1 is responsible for generating net new pipeline for Red Hat by discovering, qualifying and passing net new opportunities to Sales in accordance with detailed instructions. The role involves adhering to Red Hat's standardized follow up process to proactively contact leads (marketing sourced & outbound), qualify opportunities in accordance with MEDDPICC and set up handoff calls with the relevant AE/SA. Exercising limited judgment, this position supports marketing and sales initiatives by collaborating closely with both teams to ensure routine tasks and lead follow up activities are completed efficiently.

Requirements

  • Bachelor's degree, preferably in business, management, information systems, marketing, communications, or related field of study work experience or academic projects in sales, marketing, or information systems
  • Public speaking and presentation skills
  • Knowledge of sales techniques and systems like Salesforce.com (SFDC) or Outreach
  • Willingness to travel as needed
  • Excellent communication, problem solving, time management, and interpersonal skills
  • Positive attitude
  • Demonstrated success in previous roles
  • Desire to make a positive impact on Red Hat's strategic mission
  • Curiosity to learn and grow
  • Ability to work and learn on your own, as well as on a team
  • Ability to understand customer issues and needs and link them to Red Hat's offerings
  • Ability to discuss key industry issues at multiple levels within an organization
  • Motivated with the ability to work under strict deadlines

Responsibilities

  • Follow up on inbound marketing-generated leads to uncover customer challenges, qualify opportunities and set up Qualified Meetings with Account teams.
  • Collaborate with Marketing and Sales on routine campaigns to leverage relevant content to follow up on marketing inbound leads.
  • Implement prescribed prospecting techniques to generate interest in prospective customers.
  • Develop a basic understanding of Red Hat's technology and product portfolio.
  • Utilize all systems and tools (Salesforce, Outreach, 6Sense, etc.) to maintain accurate records of activities related to outreach on leads and contacts.
  • Follow established processes and adhere to published SLAs for all tasks.

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Flexible Spending Account - healthcare and dependent care
  • Health Savings Account - high deductible medical plan
  • Retirement 401(k) with employer match
  • Paid time off and holidays
  • Paid parental leave plans for all new parents
  • Leave benefits including disability, paid family medical leave, and paid military leave
  • Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
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