Market Delivery Warehouse Associate - Days

Lowe's Companies, Inc. • Charlotte, NC

2d • Onsite

About The Position

In this role, you'll work on-site and use your communication skills to build strong vendor connections and efficient inventory handling. You'll support both internal and external customers, maintain positive relationships with vendors, and handle the ins and outs of the Return to Manufacturer program. Your tasks include managing various product categories, monitoring crucial reports, and resolving claims with our third-party logistics partner – all in a day's work to keep things running seamlessly.

Requirements

• High school diploma or equivalent
• 1 year of directly related experience

Nice To Haves

• 1 year of experience with inventory and returns processes
• 6 months of experience communicating with vendors

Responsibilities

• Communicate with internal and external customers
• Maintain positive vendor, liquidation, Bulk Distribution Center (BDC) and outlet relationships
• Complete Return to Manufacturer (RTM) program which includes all paperwork, vendor contact, and credit
• Process and disposition damaged, discontinued, defective, special order, cancelled product
• Generate and monitor reports including Return to Manufacturer (RTM) worklist and damaged on hand list
• Maintain continuous dialogue with the third-party logistics partner to address and resolve claims (customer and cargo), updates Lowe's claims portal
• Process vendor credit for items returned by customers as damaged or defective and requests vendor return authorizations
• Perform daily inventory reconciliation with Lowe's and third-party logistics
• Produce Warehouse Management System (WMS) inventory reporting and validation
• Conduct inventory cycle counts, audits, adjustments, and reconciliation
• Perform some physical tasks including handling and transporting merchandise, managing inventory, disposing of waste materials, and operating equipment to move appliances

Benefits

• We invest in your well-being, through rewarding bonus opportunities and comprehensive benefits designed to help you shape your future.
• We offer paid time off for vacations, holidays and sick time, as well as access to top-tier medical, dental and vision insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED