Market Customer Service Associate

T & R MARKET, INC.•Gallup, NM

just now

About The Position

A Customer Service Associate is responsible for helping customers with questions or concerns regarding company products, services, loss prevention, etc.

Requirements

Sales skills
Verbal and written communication skills
Phone etiquette
Customer service
Positive attitude
Friendly and approachable
Calm in stressful situations
Self-motivated
Multi-tasking
Observant
Attention to detail
Grasping, bending, twisting, squatting,
Move, lift (minimum height of 4' on a regular basis), and carry a minimum of 50lbs
Walk, stand, climb ladders, be on feet entire shift
Push/pull a heavy loaded pallet with manual pallet jack
Push/pull a loaded stock cart
Operate heavy equipment; Baler, etc. (will train)
High school diploma or equivalent preferred
Minimum age 18

Nice To Haves

Previous experience in Loss Prevention, Security and/or Customer Service preferred
Navajo Speaking preferred

Responsibilities

Help and assist customers in finding merchandise and providing information
Greet and talk politely with customers
Comply with Loss Prevention guidelines
Gain and maintain knowledge of merchandise
Operate tools and equipment safely
Comply with supervisory coaching related to performance, work habits, and attitude
Function as a team member and get along with others
Adhere to daily work schedule
Work in a fast-paced environment
Perform other duties as needed or assigned