Market Capture Manager

Public Partnerships | PPL

4d•$70,000 - $100,000•Remote

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com). Job Summary: The Market Capture Manager supports strategic growth by driving enrollment expansion through leading client and partner engagements, managing relationships, and ensuring high-quality customer success. Reporting to the Sr. Manager of Market Capture, this role serves as a product expert, coordinates cross-functional project activities, and delivers clear, timely updates while mitigating risk and maintaining key documentation. The position advances organizational growth by supporting enrollment initiatives through outreach events, financial and market analysis, public demonstrations, and identifying new and expanded opportunities with both current and prospective partners. Additionally, the Market Capture Manager provides mentorship to internal teams, supports hiring decisions, and collaborates closely with Operations, Product, and Enrollment to align strategy with execution. This role requires strong communication and analytical skills, and a deep understanding of Medicaid, long-term care, PDS/SDP models, or California regional centers.

Requirements

Excellent client relationship management skills
Demonstrated project management and supervisory skills.
Ability to follow, critically evaluate and improve current processes.
Excellent oral and written communication skills.
Strong analytical, organizational and presentation skills.
Excellent PC skills in Microsoft Office products.
Ability to analyze data and draw appropriate conclusions.
Ability to speak publicly effectively.
Detailed and process improvement oriented.
Ability to take initiative and move daily work forward.
Ability to see the big picture while working at a detailed level to move projects forward within specific timeline and budget.
Strong skills in the areas of interpersonal communication, analysis, critical thinking, organization, attention to detail, and multitasking.
Bachelor's degree or 9 years’ experience required
This is a remote role with moderate travel and is territory-based, with two (2) open positions: Region 3: Central California Region 4: Northern California.
Travel is expected within the assigned region.

Nice To Haves

Master's degree preferred.
Substantial professional experience may be considered in lieu of a formal degree.
Demonstrated financial technology experience preferred
Finance and accounting systems experience preferred
Knowledge of Medicaid programs and state government is a plus
Experience in long term care and disability services; specifically, PDS and SDP strongly preferred
experience with regional centers in CA is strongly preferred

Responsibilities

Manages and coordinates proposal development research, financial analysis, writing, and production.
Identifies and act on opportunities for upselling to current clients.
Identifies and meets with prospective clients.
Records business development activities.
Leads sales presentations and system demonstrations.
Serve as primary and back-up contact for client engagements.
Maintain client relationships.
Participate in key stakeholder meetings.
Present written/verbal status reports to clients.
Reinforce and set client expectations regarding PPL’s product application model during implementations.
Function as subject matter expert on PPL’s products.
Serve as an internal consultant to other projects or practice areas.
Coordinates project requirements and client expectations among functional groups and with client.
Creates and manages internal project work plans.
Ensure the quality of work produced meets PPL and contractual standards.
Develops recommended solutions to mitigate or avoid risks.
Reviews and updates critical client documents on a regular basis.
Provides mentorship and training as needed.
Develops next set of client partnership leaders.
Support hiring team with interview and hiring decisions.