Market/Bistro Attendant

Olde Naples Hotel•Naples, FL

14d

About The Position

The Market Bistro Attendant is a full time hospitality and restaurant position responsible for preparing and selling coffee drinks and providing world class service at Annie's Market Cafe. Compensation & Benefits for the Beach Market Barista: Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Short Term Disability Free Associate Parking Free Meal for every shift worked 25% Discount in Resort Outlets Hotel Discounts with OPL Friends and Family Discount

Responsibilities

Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, cafe latte, and cappuccino.
Receive and process payments once placing customer food and beverage orders through POS
Order, receive, stock supplies and retail products.
Preparing and serving beverages, ranging from simple to elaborate ones
Preparing and serving food items such as soups, sandwiches and pastries
Answering customers’ questions about menu choices
Promoting and recommending menu options to customers
Maintaining inventory and equipment by cleaning, troubleshooting and scheduling repairs
Respond to orders, questions, concerns, and complaints in a polite and efficient manner
Accurately handle cash and credit card payments, following appropriate cash-handling procedures
Serve customers quickly and efficiently
Demonstrate a thorough understanding of all the menu offerings
Observe relevant health and safety standards
Keeping the work environment sanitary and organized
Evaluating and modifying processes to improve efficiency and quality of service
Working to attract new customers and expanding the menu
Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency.
Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
Adheres to all company policies and procedures as established in the Staff Member Handbook.