Market Attendant

BallenIsles Country Club•Bend, OR

4d•Onsite

About The Position

The Market Attendant provides exceptional customer service, handles sales transactions, maintains inventory, and ensures the overall presentation and cleanliness of our on-site resort store. ESSENTIAL DUTIES AND RESPONSIBILITIES Customer Service Responsibilities: Provide exceptional customer service by greeting guests, assisting with inquiries, and offering product recommendations to enhance their experience at Juniper Preserve. Foster effective communication and teamwork with colleagues and other departments to ensure a seamless guest experience. Sales and Transaction Responsibilities: Efficiently handle sales transactions, process payments, and maintain accurate cash registers and inventory records. Utilize upselling techniques to maximize revenue and enhance guest satisfaction. Product Knowledge and Inventory Management Responsibilities: Possess an in-depth understanding of the store's merchandise, including its features, benefits, and pricing, to effectively guide guests in making informed purchase decisions. Monitor and replenish stock levels, ensuring adequate supplies are available at all times. Conduct regular inventory counts, identify discrepancies, and collaborate with the management team to optimize stock control. Store Presentation and Maintenance Responsibilities: Maintain the cleanliness and organization of the store, including shelves, displays, and storage areas. Arrange products in an appealing manner to enhance visual appeal and create an inviting shopping environment. Coordinate with housekeeping and maintenance staff to promptly address any store-related issues. Promotion and Sales Growth Responsibilities: Proactively promote special offers, discounts, and promotions to increase sales and encourage guest engagement. Compliance and Safety Responsibilities: Adhere to all company policies, procedures, and safety guidelines, including proper handling of cash, following security protocols, and maintaining confidentiality of guest information. Other Duties: Support Food & Beverage teams by providing assistance in various areas as needed to ensure smooth operations.

Requirements

Able to pass a drug test.
Retail experience required.
Must be dressed neatly and well-groomed in company-approved uniform at all times.
Must be able to operate P.O.S. computer, make change correctly, and make credit card transactions accurately.
Must stand, walk, and sit during the entire shift.
Must be able to hear well amidst loud background noise.
Must be able to write or memorize orders.
Must balance at the end of each shift.
Must be able to effectively card all guests who appear under the age of 30 for alcohol purchases and under the age of 25 for tobacco purchases.
Strong interpersonal skills with a friendly and approachable demeanor.
Excellent communication skills to engage and assist guests effectively.
Basic math skills and proficiency in handling cash transactions.
Organizational skills to manage inventory and maintain store appearance.
Ability to work in a fast-paced environment while providing exceptional service.
Flexibility to work varying shifts, including weekends and holidays.
Must maintain current Food Handlers Card and OLCC Service Permit.
Effectively present information and respond to questions from members, guests, management, and employees.

Nice To Haves

Previous experience in a customer service or retail environment is highly desirable.
Knowledge of resort amenities.

Responsibilities

Provide exceptional customer service by greeting guests, assisting with inquiries, and offering product recommendations.
Foster effective communication and teamwork with colleagues and other departments.
Efficiently handle sales transactions, process payments, and maintain accurate cash registers and inventory records.
Utilize upselling techniques to maximize revenue and enhance guest satisfaction.
Possess an in-depth understanding of the store's merchandise, including its features, benefits, and pricing.
Monitor and replenish stock levels, ensuring adequate supplies are available at all times.
Conduct regular inventory counts, identify discrepancies, and collaborate with the management team to optimize stock control.
Maintain the cleanliness and organization of the store, including shelves, displays, and storage areas.
Arrange products in an appealing manner to enhance visual appeal and create an inviting shopping environment.
Coordinate with housekeeping and maintenance staff to promptly address any store-related issues.
Proactively promote special offers, discounts, and promotions to increase sales and encourage guest engagement.
Adhere to all company policies, procedures, and safety guidelines, including proper handling of cash, following security protocols, and maintaining confidentiality of guest information.
Support Food & Beverage teams by providing assistance in various areas as needed to ensure smooth operations.