Marine Service Advisor

Boaters World Marine Centers • Lake Placid, FL

3d • Onsite

About The Position

Boater’s World Marine Centers is expanding our service department in Lake Placid, FL and is actively hiring a Marine Service Writer / Service Advisor to support our growing operation. If you enjoy working in a fast-paced, customer-focused environment and want to be part of a team where your work directly impacts both the customer experience and shop performance, we’d like to connect. Why Lake Placid? Enjoy a lower cost of living, less traffic, and a more relaxed pace of life while working with a stable and growing marine dealership. It’s an opportunity to build your career without the stress of a major metro market.

Requirements

• Previous Service Writer / Service Advisor experience (marine or powersports preferred)
• General knowledge of boats, marine engines, or similar equipment
• Experience with dealership systems (Lightspeed preferred)
• Strong communication, organization, and multitasking ability
• Ability to work efficiently in a fast-paced environment
• Team-oriented with a proactive, problem-solving mindset

Nice To Haves

• marine or powersports preferred
• Lightspeed preferred

Responsibilities

• Greet customers and provide professional, customer-first support
• Document repair needs, unit conditions, and service history
• Create accurate repair orders and estimates using Lightspeed
• Communicate job status updates and obtain approvals throughout the process
• Coordinate with technicians, parts department, and vendors
• Identify additional service opportunities to support customer needs
• Assist with general service office operations and follow-up

Benefits

• Growing organization with advancement opportunities
• Stable, team-oriented work environment
• Opportunity to work closely with service, parts, and customers
• Be part of a company passionate about boating and customer service

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed