Marine Engineer

Brunswick Boat Group•Stuart, FL

About The Position

Are you ready for what’s next? Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. Position Overview: Navico Group is looking for a Commercial Marine Specialist to support our global commercial marine customers. This role is ideal for a skilled marine electronics professional who thrives in a fast-paced, customer-focused environment and enjoys solving complex technical challenges. In this role, you will: Serve as a key contact for commercial service operations, helping coordinate service orders, logistics, and technical support. Support customer satisfaction by assisting with escalations, working closely with authorized service agents, and ensuring timely resolution of service issues. Perform remote troubleshooting, document cases in CRM systems, and analyze service trends to improve support quality. Collaborate with internal teams to enhance training materials, service documentation, and operational processes. This is a hands-on technical role with global exposure, offering the opportunity to make a direct impact on customer experience and contribute to Navico Group’s reputation for excellence in marine electronics.

Requirements

4+ Year of experience in installation, repair, maintenance, and support of Commercial Marine navigation and communication equipment
Practical computer application literacy (including Microsoft Office Suite, ERP System, and ability to learn internal systems)
High-School Diploma/GED
ABYC, NMEA, and MEI Certified
Mastery of Basic Marine Electronics installation practices
Ability to travel domestically and internationally
Ability to acquire a TWIC (Transportation Worker Identification Credential)
Prior Experience with Navico Support or Simrad On-Board Service
Ability to Lift 50lbs

Nice To Haves

FCC: GROL License
GMDSS (DM) License
Bilingual in Spanish and English
Familiar with Navico Gyro Exchange Program
Ability to process Customs Documents and Information for International Return

Responsibilities

Serve as a key contact for commercial service operations, helping coordinate service orders, logistics, and technical support.
Support customer satisfaction by assisting with escalations, working closely with authorized service agents, and ensuring timely resolution of service issues.
Perform remote troubleshooting, document cases in CRM systems, and analyze service trends to improve support quality.
Collaborate with internal teams to enhance training materials, service documentation, and operational processes.