Marine Cargo Claims Analyst

American International Group•Atlanta, GA

33d•$76,000 - $103,000•Onsite

About The Position

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Marine Cargo Claims Analyst to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. Insert brief summary of the role including value proposition.

Requirements

3 years' work experience in Ocean Cargo claims is preferrable
Technically sound and highly knowledgeable in Ocean Cargo claims, 1st party and Forwarder Liability
Possess policy language skills for accurate and consistent policy wording interpretation
Have thorough knowledge of legal, regulatory and procedural requirements
Ability to communicate information clearly and concisely both orally and in writing
Must be detailed oriented, have problem solving skills, be self-motivated, proactive, and have forward thinking skills
Strong interpersonal skills, effective time management and organizational skills
Proficient computer skills
Possess policy language skills for accurate and consistent policy wording interpretation
Have thorough knowledge of legal, regulatory and procedural requirements

Responsibilities

Manage key claim inquiries, coverage determination, quantum analysis and legal liability assessments
Ensure effective vendor management on complex losses
Report key claims messages to management and to internal stakeholders
Ensure adherence to best practices, policies, and regulatory requirements
Timely, accurate and customer focused claim resolution, minimizing indemnity exposure and mitigating vendor expense
Effective communication and management of key advanced complex claims and Inland Marine portfolio messages to internal stakeholders and customers/clients
Financial control through consistent reserve and other financial transaction discipline
Accurate and consistent policy interpretation
Process the sale of salvage with external vendors and effectively negotiate with repair facilities and with towing yards for release of equipment often with invoices more than the available policy limits

Benefits

In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

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