Marina Office Assistant - 2026 Job Fair

Flora-Bama•Orange Beach, AL

12d

About The Position

Job Overview: Flora-Bama Marina is seeking a dependable, organized, and customer-focused individual to join our team as an Admin/Office Assistant. This position is central to the daily operations of our marina and involves a wide range of responsibilities including guest check-ins, rental coordination, administrative support, and retail assistance.

Requirements

Strong communication and customer service skills.
Ability to work independently and multitask in a fast-paced environment.
Familiarity with office software, email, and point-of-sale (POS) systems.
Must be reliable, punctual, and detail-oriented.

Nice To Haves

Previous marina, boating, or retail experience is a plus but not required.

Responsibilities

Greet customers and execute check-in for a high volume of pontoon and jet ski rentals.
Clearly explain rental policies, safety procedures, liability waivers, and area maps.
Ensure all required forms are completed and payments are processed accurately.
Be thoroughly familiar with all rental policies, limitations, and essential safety requirements.
Collect on damages, late fees, and rule violation surcharges.
Order parts and equipment for the marina as needed.
Answer incoming phone calls and respond to customer inquiries.
Monitor and manage the marina’s email account in a timely and professional manner.
Maintain accurate records and perform basic office tasks as assigned.
Support retail operations, including assisting customers and restocking items.
Operate a cash drawer and ensure accurate handling of cash and credit transactions.
Help maintain a clean, organized, and safe office and work environment.