Marina Dockhand

SPOKANE TRIBE-SPOKANE RESERVATION•Davenport, WA

6h•$18 - $18•Onsite

About The Position

The Dock Hand - Fuel Dock, Houseboats, and Ships Store, is responsible for assisting with all marina services offered, quality control, and cash handling procedures; assists with quarterly inventory, assists with moorage reservations, maintains a clean and safe dock area, assists boaters with fueling, pump outs and secures guests’ boats. Conducts small boat and equipment rental Check In/Out and Orientation. Cleaning small boats as well as operating boats around the marina.

Requirements

Candidate must be over the age of 18 and able to successfully pass a background check and pre-employment drug screening.
Ability to swim or wear Coast Guard approved personal floatation device.
Candidate must be able to work well in a team environment and must possess excellent interpersonal and team building skills.
Takes initiative in getting job duties and tasks completed without direction or direct supervision.
Candidate must possess strong people skills and be able to work well with customers, managers, and fellow employees in sometimes difficult situations.
Candidate must be dependable and must display integrity and a strong work ethic.
Candidate must be able to follow all safety guidelines and be familiar with and follow all Tribal, Federal, and applicable Washington State laws regarding health and safety.
Experienced in snow removal, shovels exterior walkways during wintery weather; salts or sands icy walkways (if employed during winter months).
Candidate must work flexible shifts (all days of the week) and hours, holidays, and special events.
Must be flexible and able to perform or direct other duties as assigned.
Excellent oral and written communication skills, organizational skills, in addition to encompassing the ability to deal effectively with people in multifaceted work environment.
Ability to maintain composure during stressful situations and conditions.
Accepts direction willingly and follows through with delegated tasks.
Learns and adapts to new tasks or situations quickly and cooperatively.
Maintains job related confidentiality.
Professional conduct at all times; courteous, business-like contact with co-workers, customers, vendors, and community at large. Communicate professionally and respectfully at all times.
Professional neat appearance and good personal hygiene, in compliance with Spokane Tribal Enterprise’s standards.
Experience working outdoors and knowledge of environmental hazards and site safety. Ability to drive and operate a power boat and motor vehicle in a safe and responsible manner.
High School Diploma, GED or equivalent, preferred.
Experience or certification in MAST, UST, first aid/CPR, MOB, fire suppression and spill containment. (Training will be provided and the candidate must complete the training satisfactorily).
Coast Guard/Power Squadron certification (training will be provided and candidate must complete the training satisfactorily).

Nice To Haves

Experience handling boats; some marina dock experience preferred

Responsibilities

Assisting all boats docking and undocking in unfavorable wind and current situations.
Securing water and electrical supply to boats as required. Check dock lines and utility supplies as necessary during changing weather conditions.
Fuel boats while maintaining a safe environment, following appropriate procedures and guidelines. Assist with the taking on of supplies, water, battery charging, etc. (knowledge of proper fuel, oils, etc essential).
Pump out boats.
Keep Ice coolers maintained and full of ice as needed.
Fill propane bottles for marina customers as needed.
Maintain Marina maintenance, such as cleaning, weeding, removing trash, and organizing.
Thoroughly clean Marina and dock bathrooms and showers.
Clean up after pets on all marina property as needed.
Clean houseboats immediately when they return so they are available to go back out on the next reservation as requested by Ship Store supervisor or marina management.
Assistance as required in general maintenance and repairs) alertness for safety related repairs or needs, essential).
Assistance as assigned in storm preparation.
Assistance with retail inventories as needed.
Stock merchandise as directed by Ship Store supervisor.
Tournament activities.
Knowledge of marina dockage rates.
Knowledge of marina regulations and enforcement procedures.
Provide excellent customer service to guests, while directing customer issues to supervisor or general manager.
Successfully conduct a Man Overboard operation in an emergency.
Identify items and corresponding cost of items and tabulate bills using cash register, calculator, or other price equipment.
Issue receipts, refunds, credit, or change due to customers accurately.
Maintain cash register and contents within.
Take phone calls and make short- and long-term moorage reservations only as directed by Dockmaster.
Create and process moorage contracts only as directed by Dockmaster.
Maintain awareness of safety issues and report them immediately to your manager.
Check In/Out and Orientate Rental Boat and Houseboat Guests as needed when directed by Dockmaster.
Conduct routine dock walks and make customer contacts.
Communicate with our houseboats, marina maintenance, and the public via marine radio.
Assist in other areas of the resort as directed.