Marina Concierge / Office Admin & Sales Support

Alliance Marine • Fredericktown, MD

83d • $17 - $18

About The Position

Now Hiring: Marina Concierge / Office Admin & Sales Support. Do you love being by the water, helping people, and keeping things organized? Skipjack Cove Marina is looking for a Marina Concierge to join our crew! This is a unique opportunity to work in a dynamic waterfront environment where guest services, office administration, and sales support all come together. No two days are ever the same—some are filled with welcoming boaters, others with office organization, and many with both.

Requirements

• Highly organized and detail-oriented.
• Strong communicator with excellent verbal and written skills.
• Comfortable with computers (Microsoft Office required; QuickBooks a plus).
• Confident handling reservations, billing, and data entry with accuracy.
• Team player who treats boaters and colleagues with courtesy and respect.

Nice To Haves

• Experience with QuickBooks, office administration, or sales support.
• Prior hospitality, marina, or customer service experience.
• A passion for boating or the waterfront lifestyle.

Responsibilities

• Welcome boaters and assist with reservations for transient slips, boat clubs, and long-term leases.
• Provide directions, troubleshooting support, and recommendations for local attractions.
• Coordinate with the fuel dock, dock team, and outside contractors to ensure smooth operations.
• Maintain the boater’s lounge and amenities, delivering messages, packages, or items as needed.
• Operate the reception desk, phones, VHF Marine radio, and concierge software (MMS).
• Process payments, explain rates, and ensure accurate daily revenue journals and invoices.
• Support the General Manager with reporting, contracts, and recordkeeping.
• Keep office operations running smoothly by managing supplies, filing, and schedules.
• Assist with outreach to potential customers, boating clubs, and community partners.
• Track leads, follow up with prospects, and support the marina’s sales growth.
• Contribute to marketing and guest-retention initiatives, including seasonal promotions and events.

Benefits

• Medical, Dental & Vision Insurance for full-time teammates.
• Paid Time Off for full-time teammates.
• 401(k) with company match.
• Training and career growth opportunities in a fast-growing company.
• A supportive culture built on Trust, Action, Service, Growth, and Purpose.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees