Marina Cashier

Margaritaville Lake Resort Lake of the Ozarks•Osage Beach, MO

1d•Onsite

About The Position

The Marina Cashier at Margaritaville Lake Resort is responsible for overseeing marina office activities, including watercraft rentals, merchandise sales, and accurate payment handling. The role involves assisting guests with watercraft rentals, ensuring all contract information is completed and understood, and providing a friendly, confident, and welcoming experience. The resort aims to create fun and escapism for its guests through a variety of recreational activities.

Requirements

Must be at least 18 years of age
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors
Possess strong hospitality skills while in direct contact with the guests, other staff members and on the phone
Ability to scrupulously follow all Driftwood and hotel policies and procedures
Projects and assignments are completed thoroughly, professionally, and with care
Adjusts to high-pressure conditions and is open to change
Assumes responsibility for personal growth and development
Conducts him\herself, acts and dresses professionally at all times
Expresses ideas and conveys information clearly, effectively, and professionally
Actively listens to others
Conveys company information, decision, or problems to appropriate parties on a timely basis
Must be a strong swimmer
Minimum pulling and lifting of 20 pounds
Pushing, bending, stooping, upward reaching, manual dexterity
Hearing, writing, speaking
Standing for long periods of time

Nice To Haves

Some knowledge of the lake area, and/ or operating watercraft is strongly preferred

Responsibilities

Proper cash handling procedures to include Micros transactions, balancing daily receipts, balance bank, complete all closing reports and deposits.
Administer all rental contracts which include boat rentals, wave runner rental and boat slip rental.
Verify the person renting a boat or wave runner has a valid driver’s license and is the correct age to rent.
Verbally explain the content of the contract with the guests after it is completed.
Responsible for booking all boat and boat slip reservations.
Must possess strong hospitality skills while in direct contact with the guest and on the phone.
Responsible for merchandise, food and beverage sales.
Must verify the age of guests purchasing alcohol.
Oversee the office and monitor all merchandise is properly purchased.
Assist guests with guest calls regarding boat or medical issues.
Must maintain a clean, safe work environment.