Margin Specialist I
About The Position
What is the opportunity? The RBC US Wealth Management group is hiring! As an Operations Specialist I with the Margin team, you will manage relationships for assigned Correspondent and Wealth Management firms by acting as a subject matter expert and dedicated resource for the Margin department. Provide timely, detailed, accurate account information, notifications and account calculations as required to Branches/Firms/Advisor Services/Operations personnel. Provide exceptional customer service, analyze, assess and mitigate risk while reviewing account activity. Consistently document comprehensive notes within systems and/or within reports. If you have exceptional problem solving skills, enjoy challenging work, and are looking for the next step in your career, we want to hear from you!
Requirements
- 4-year degree from an accredited university (or equivalent) OR High school diploma (or equivalent) AND 3 years of job-related experience.
- Must be able to anticipate needs and demands of day-to-day workflow in a fast paced, pressured work environment with strict time deadlines.
- Must be able to communicate clearly and succinctly and able to delegate effectively.
- Must have ability to quickly analyze complex problem situations and provide solutions with guidance from Margin Management.
- Must be flexible with priorities throughout the day.
Nice To Haves
- SIE/Series 99/Series 7
- Experience with analyzing and enhancing operational workflows
- Proficient with using Microsoft Visio, Power BI, SQL, etc.
- Experience building PowerPoint presentations intended for Senior Management
- Ability to read regulatory releases and interpret operational impact.
Responsibilities
- Monitor assigned reports and/or accounts each day for inappropriate transactions, requests, and margin issues that may pose risk to RBC Wealth Management, Clearing & Custody firms and/or the client.
- Demonstrate a thorough understanding of margin and options strategies and ability to complete complex mathematical calculations quickly and accurately.
- Review margin agreements and approve, reject or request additional information based upon the review.
- Escalate potential issues and/or concerns to department management immediately.
- Timely and accurately communicate with Branches/Firms/Advisor Services/Operations personnel of relevant action items.
- Evaluate and place accounts on Cash In Advance (CIA) restriction when needed.
- Review and approve cash and security movements out of client accounts.
- Provide exceptional customer service to Branches/Firms/Advisor Services/Operations personnel through the proper use of communication; including but not limited to requests regarding money balances, buying power, procedures, collection of calls, interpretation of rules and other information concerning the status of client accounts.
- Provide daily support and assistance to co-workers as needed.
- Perform other duties as necessary.
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
