Manufacturing Service & Repair Specialist

Sika AGRaleigh, NC
1dRemote

About The Position

We are looking for a skilled and driven Manufacturing Service & Repair Specialist to join our team and support the operation, maintenance, and continuous improvement of Colorbiotics equipment in the field. This hands-on role is critical in ensuring our machines are reliable, safe, and functioning at optimal performance levels. You'll serve as both a technical expert and a customer-facing representative, with responsibilities ranging from installation and troubleshooting to providing valuable feedback for product development. If you're passionate about problem-solving, innovation, and making a real-world impact through engineering, this is the role for you. Note: While this is a remote position, candidates must reside (or relocate) in the East Coast region—preferably in North Carolina —and be willing and able to travel up to 50% of the time.

Requirements

  • Must have a clean driving record and valid drivers license
  • Ability to read and interpret blueprints and electrical schematics
  • Familiarity with preventative maintenance protocols
  • Understanding of diesel components, hydraulic systems, and welding/metal fabrication
  • Experience working with electronic and electromechanical systems
  • High school diploma required
  • Vocational/technical training in mechanical or electrical systems
  • Although a CDL is not required, must meet DOT guidelines/requirements

Nice To Haves

  • Associate degree in Ag Power Technology, Automated Systems Technology, Electromechanical Maintenance Technology, or related field preferred
  • Bachelor’s degree in Agriculture Systems Technology, Mechanical Systems Technology, Systems Technology Management, or related field is a plus
  • Equivalent experience may be considered in place of formal education

Responsibilities

  • Install, calibrate, maintain, and repair Colorbiotics equipment at customer sites
  • Troubleshoot mechanical and electrical issues, coordinating part orders and replacements as needed
  • Deliver real-time feedback and field insights to engineering and product development teams
  • Provide excellent customer support, ensuring equipment users receive training and technical guidance
  • Maintain comprehensive service records while adhering to safety protocols
  • Support sales efforts with technical consultation and customer engagement
  • Uphold high standards of service and performance across all operations

Benefits

  • 401k with Generous Company Match
  • Bonuses
  • Medical, Dental, and Vision Benefits
  • Paid Parental Leave
  • Life Insurance
  • Disability Insurance
  • Paid time off, paid holidays
  • Floating holidays + Paid Volunteer Time
  • Wellness/Fitness Reimbursements
  • Education Assistance
  • Professional Development Opportunities
  • Employee Referral Program & More!

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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