Manufacturing Insights & Digital Operations Center Solutions Lead

Pfizer • New York City, NY

4d • Onsite

About The Position

Use Your Power for Purpose Technology impacts everything we do. Pfizer’s digital and ‘data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives. As the Director, your role will be pivotal in implementing innovative technology solutions that streamline our processes, enhance our capabilities, and ultimately contribute to the well-being of patients worldwide. ROLE SUMMARY The Director role is responsible for delivery of solutions, products, and dashboards that enable the Production Management processes IMEx (Integrated Manufacturing Experience) across 36 sites. The Digital capabilities help drive operational efficiency, PGS transformation and provide actionable insights which enable “One Best Way”. Key responsibilities include overseeing the Digital Operations Center (DOC) product suite and supporting tools. This role will collaborate across disciplines to integrate advanced analytics, AI and manufacturing strategies into scalable solutions that drive continuous improvement while rationalizing and simplifying the solutions. The role also entails stakeholder management and governance at various levels with PGS and Digital & Technology organizations. What You Will Achieve In this role, you will be responsible for:

Requirements

• Education: A Bachelor's or master’s degree in engineering, Manufacturing, Information Systems, Data Science, or a closely related discipline.
• Experience: 10+ years in manufacturing operations, process optimization, or digital transformation.
• Demonstrated capabilities managing large complex global programs consisting of capital and operating expenses, virtual and cross functional teams.
• Skills: Expertise in process control, advanced analytics, and AI/ML applications.
• Strong leadership, communication, and stakeholder management skills.
• Strong people management experience
• Exceptional interpersonal and communication skills with the ability to establish relationships, influence outcomes, and deliver effective presentations to a variety of audiences
• Familiarity with GMP regulatory compliance in manufacturing environments.
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
• Ability to travel to key Pfizer manufacturing sites (25% travel)

Nice To Haves

• Experience working in the pharmaceutical industry
• Deep knowledge of manufacturing and quality processes
• Hands-on experience deploying GxP-compliant solutions
• Expertise in AI and Agentic AI capabilities
• Experience in fostering an environment of continuous improvement and innovation in daily operations

Responsibilities

• Product Leadership and Strategy - Own the DOC and Insights products roadmap, governance, delivery and budget.
• Define and execute Digital and Technology solution strategies to achieve operations excellence, cost reduction, and yield optimization.
• Manage Program and Product delivery in collaboration with engineering and data science teams to design, build, and deploy solutions and ensure robust data pipelines for PGS.
• Use AI and Analytics to forecast trends and improve decision-making to help identify opportunities for improvement, cost reduction, and enhanced operational efficiency.
• Operational Excellence: Drive standardization and replication of successful solutions across manufacturing sites using Agile.
• Establish KPIs and monitor performance against targets.
• Stakeholder Engagement: Collaborate with site leadership, Forward Impact Team, and cross-functional stakeholders to align on objectives.
• Communicate program progress and value creation to executive leadership.
• Manage people, technology, and financial resources, potentially utilizing resources outside of direct authority
• Governance & Compliance: Ensure adherence to regulatory requirements and internal quality standards.
• Maintain documentation and audit readiness for all solutions.

Benefits

• this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 22.5% of the base salary and eligibility to participate in our share based long term incentive program
• We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments.
• Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees