MANAGING PARTNER RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: Driving Sales: Takes personal ownership of driving revenue including management of sales building, group sales, VIP efforts and other outreach initiatives. Builds a strong sense of teamwork, shared understanding and open between communication between operational, marketing, promotions and sales leaders to achieve revenue goals. Leads from the front: Is present and functions as the “face of the business” Is in-venue during all peak revenue periods, including Thursday – Saturday night, sports watch events and large group/full venue buyouts. Represents the venue in a professional manner to the community-at-large, including marketing partners/sponsors, local businesses, civic organizations, and media. Ensures Guest Satisfaction: Ensures an energetic and high-quality delivery of the guest experience, including service, food, beverage and entertainment quality. Maintains a professional company image, including facility cleanliness & maintenance, proper uniforms and appearance standards. Takes care to ensure all food and beverage is served in accordance with company Responds to customer service needs and provides the highest level of service Team Building: Builds a strong team with a positive, can-do Recruits, interviews and hires management and hourly team members, building a highly capable and committed team. Fosters a culture of pride in Trains, motivates, rewards, develops, and Takes disciplinary action and terminate team members when Ensures all team members have the tools and equipment needed to effectively carry out their job Controls Costs: Controls the day-to-day operations of their business within the policies and guidelines set forth by the company. Maintains cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts. Controls Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products. Prepares Ops Statements and other financial disclosures and take appropriate actions Manages service contracts with outside vendors, including consulting agreements, including all third-party entertainment vendors, as well as Entertainment Director if applicable. Ensures proper legal review and approval of all contracts. Ensures daily deposits have been deposited, safe counts conducted and venue's cash is secured at all times. Completes financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies. Ensures a safe working and guest environment to reduce the risk of injury and accidents and ensures team members have completed applicable compliance training.
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Career Level
Manager
Education Level
High school or GED