Managing Partner

Outback Steakhouse-posted about 1 year ago

Full-time • Manager

Springfield, MO

Food Services and Drinking Places

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The Managing Partner (Proprietor) at Outback Steakhouse is a hands-on management role responsible for overseeing all aspects of restaurant operations, ensuring high standards of customer service and food quality. This position requires a strong focus on employee management, financial performance, and community involvement, while embodying the Outback brand values.

Manage all employees to maintain high employment quality standards consistent with the Outback Steakhouse Brand.
Maintain all employee files and ensure that all required documentation is complete and accurate.
Ensure that the restaurant is fully staffed and employees are trained in all aspects of job responsibilities.
Implement effective security protocols to ensure the ongoing safety of both employees and guests.
Respond to complaints, aiming to turn dissatisfied guests into return guests.
Develop initiatives to build sales, profitability, and guest counts.
Verify that all menu items are made according to the recipe and that presentation meets Outback Steakhouse standards.
Adhere to company standards and service levels to increase sales and minimize costs.
Maintain proper inventory levels and place orders within established guidelines.
Manage restaurant P&L and enforce safety and sanitation, maintenance, and regulatory compliance for the entire restaurant and premises.
Oversee all restaurant administrative requirements including cash handling and completion of various reports.
Ensure that Outback's Principles and Beliefs are continually taught and practiced.
Lead the restaurant and its employees in active community involvement.

Minimum 3-5 years of experience in a managerial role, General Manager experience preferred.
Full Casual Dining or Casual Plus environment preferred.
Demonstrate ability to deliver outstanding guest service and handle guest complaints professionally.
Knowledge of maintaining high standards of food quality and service.
Proven ability to recruit, train, and motivate a team, fostering a positive work environment and high employee retention.
Hands-on experience in all facets of front of house and back of house operations.
Availability to work a flexible schedule (nights & weekends).
Minimum 21 years of age with legal authorization to work in the United States.
Must qualify to hold a state liquor license.
Associate or bachelor's degree preferred.
Computer proficiency (particularly MS Office Suite and Outlook) preferred.

Bilingual, a plus.
Ability to relocate, a strong plus.

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