Managing Partner

Outback Steakhouse • Springfield, MO

393d

About The Position

The Managing Partner (Proprietor) at Outback Steakhouse is a hands-on management role responsible for overseeing all aspects of restaurant operations, ensuring high standards of customer service and food quality. This position requires a strong focus on employee management, financial performance, and community involvement, while embodying the Outback brand values.

Requirements

• Minimum 3-5 years of experience in a managerial role, General Manager experience preferred.
• Full Casual Dining or Casual Plus environment preferred.
• Demonstrate ability to deliver outstanding guest service and handle guest complaints professionally.
• Knowledge of maintaining high standards of food quality and service.
• Proven ability to recruit, train, and motivate a team, fostering a positive work environment and high employee retention.
• Hands-on experience in all facets of front of house and back of house operations.
• Availability to work a flexible schedule (nights & weekends).
• Minimum 21 years of age with legal authorization to work in the United States.
• Must qualify to hold a state liquor license.
• Associate or bachelor's degree preferred.
• Computer proficiency (particularly MS Office Suite and Outlook) preferred.

Nice To Haves

• Bilingual, a plus.
• Ability to relocate, a strong plus.

Responsibilities

• Manage all employees to maintain high employment quality standards consistent with the Outback Steakhouse Brand.
• Maintain all employee files and ensure that all required documentation is complete and accurate.
• Ensure that the restaurant is fully staffed and employees are trained in all aspects of job responsibilities.
• Implement effective security protocols to ensure the ongoing safety of both employees and guests.
• Respond to complaints, aiming to turn dissatisfied guests into return guests.
• Develop initiatives to build sales, profitability, and guest counts.
• Verify that all menu items are made according to the recipe and that presentation meets Outback Steakhouse standards.
• Adhere to company standards and service levels to increase sales and minimize costs.
• Maintain proper inventory levels and place orders within established guidelines.
• Manage restaurant P&L and enforce safety and sanitation, maintenance, and regulatory compliance for the entire restaurant and premises.
• Oversee all restaurant administrative requirements including cash handling and completion of various reports.
• Ensure that Outback's Principles and Beliefs are continually taught and practiced.
• Lead the restaurant and its employees in active community involvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Food Services and Drinking Places
• Education Level: Associate degree