Managing Director

C2 Global Professional Services-posted 3 months ago
Full-time • Executive
Fort Worth, TX
501-1,000 employees
Educational Services
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The Managing Director is responsible for the overall management and accountability of the organization. This position develops and implements strategies, manages the budget, provides exceptional customer service, and handles human resources matters in compliance with established procedures while meeting all contractual obligations. This position is the primary contact between the company, the partners, the contracting agencies, and outside agencies.

  • Develops and implements all policies, procedures, strategies and directives of the company and the contracting agency to achieve exceptional customer service, quality service levels and reports on progress.
  • Collaborates with the Executive Team to develop, implement and ensure that long-term goals and strategies are achieved.
  • Designs, develops, and implements the operating budget to ensure adequate funding of workforce development programs.
  • Designs, develops, implements, and monitors performance measures and initiates necessary change to meet goals.
  • Leads and develops an effective management team and succession plan for all mission-critical positions.
  • Ensures the delivery of services in compliance with federal, state, and local rules and regulations.
  • Role-models the company values and ensures the vision, mission and values are adhered to by all employees.
  • Recommends and implements strategic alliances with other organizations to benefit our customers.
  • Knowledge of workforce development, economic development, and project management with the ability to manage multi-programmatic, multi-locational public system.
  • Knowledge of effective management techniques and practices to include planning, strategy development and implementation, assessment of outcomes and accountability.
  • Knowledge with applicable federal, state, and local laws and regulations.
  • Knowledge of national and local demographics; economic, labor and employment trends; and understanding of community and workforce development and education and how they all interrelate.
  • Knowledge of word processing, spreadsheet, technology, and computer skills.
  • Exceptional customer service, interpersonal skills, and leadership skills.
  • Excellent problem-solving and critical thinking skills, strategic planning and organizational skill, and detail oriented.
  • Excellent verbal and written communication skills.
  • Ability to prioritize and concurrently manage multiple tasks.
  • Ability to engage and empower employees while delegating authority.
  • Ability to work with multiple and diverse stakeholder groups.
  • Graduate degree from an accredited university or college strongly preferred.
  • Bilingual in English and Spanish preferred.
  • Health Insurance (with low-cost options for employee-only plans)
  • Wellness Reimbursement
  • Generous Paid Time Off
  • Paid Parental Leave
  • 401(K) with 100% Employer Match of up to 6% of individual contributions
  • Dental
  • Vision
  • Life Insurance
  • Short and Long Term Disability
  • Pet Insurance
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