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The Managing Director functions as the primary strategic business leader of the resort. As leader of the resort, this position is responsible for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance, sales, and revenue generation and delivering a return on investment to ownership. The Managing Director leads a team in the development and implementation of resort-wide strategies and ensures implementation of brand service programs and initiatives with the objective of meeting and/or exceeding guest expectations. In addition, the Managing Director builds and maintains relationships with key customers, civic and community leaders and influencers through personal engagement.
