Managing Director

Akam Associates Inc•New York, NY

11d

About The Position

AKAM is seeking a dynamic and experienced Managing Director to lead a team of Property Managers while directly managing a select portfolio of residential condominium and cooperative properties. This is a player/coach role—ideal for a hands-on leader who thrives in both operations and talent development. The Managing Director will be instrumental in delivering top-tier service to clients, ensuring operational excellence across their team’s portfolios, and cultivating a culture of performance and accountability.

Requirements

Minimum of 8–10 years of experience in residential property management, with at least 3 years in a leadership or supervisory role.
Deep knowledge of NYC cooperative and condominium operations.
Proven track record of managing complex portfolios and building strong board relationships.
Strong leadership, communication, and conflict-resolution skills.
Ability to balance hands-on management with strategic oversight.

Nice To Haves

ARM, CPM, or NYS Real Estate License preferred.

Responsibilities

Serve as the primary contact for a select portfolio of high-end residential co-ops and condos.
Oversee building operations, budgets, capital projects, compliance, and Board relationships.
Attend board meetings, manage vendor relationships, and ensure consistent client satisfaction.
Act as a subject matter expert in NYC building codes, housing laws, and co-op/condo governance.
Supervise, mentor, and support a team of Property Managers across a broader portfolio.
Provide ongoing coaching, performance feedback, and professional development.
Implement best practices, operational protocols, and service delivery standards.
Collaborate with senior leadership to identify staffing needs, training opportunities, and process improvements.
Step in as needed for high-priority client matters, team transitions, or building crises.