Managing Director

United Cerebral Palsy of GA•West Columbia, SC

About The Position

The Managing Director is a senior leadership role responsible for the operational and programmatic oversight of UCPSC’s services, including Day Supports, Community Living Supports, Nursing, Behavioral Supports, and administrative functions. This role ensures the delivery of high-quality, person-centered services while maintaining regulatory compliance, financial sustainability, adherence to strategic planning, and a positive organizational culture.

Requirements

Ability to design and deliver services that prioritize the individual needs and preferences of people receiving support in programs
Ability to evaluate program effectiveness through site visits, observations and data analysis
Outstanding verbal and written communication skills
Demonstrated capability in managing transitions, including admissions and discharges
Strong leadership and team-building skills
Demonstrated understanding of financial principles in budget management
Ability to review expenditures and ensure alignment with approved budgets
Ability to gather data and generate relevant reports
Understanding of compliance requirements, including external DDSN policies, internal UCP policies, and personnel and training requirements
Commitment to personal professional development and staying updated on best practices
Flexibility and capacity to ensure smooth operations in the absence of direct supervision
Capacity to perform additional duties as needed to support the organization’s goals and mission
Valid SC driver’s license, CPR, First Aid, and Crisis Prevention and Intervention (CPI) certifications
Minimum bachelor’s degree in public administration, human services, public health, business administration, or related field.
Minimum 10 years of progressive management experience in the IDD field.
At least 7 years in leadership roles managing human and fiscal resources.
Ability to lift fifty (50) pounds. Moving, lifting or transferring patients may involve lifting up to 100 pounds.
Ability to exert maximum muscle force to lift, push, pull or carry patients.
Ability to use abdominal and lower back muscles over time without fatigue
Ability to stand for extended periods
Ability to bend, stoop, stretch, twist, sit, and reach
Fine motor skills
Visual acuity

Nice To Haves

Master’s degree strongly preferred.

Responsibilities

Ensure the delivery of holistic, person-centered supports that enhance the quality of life for all individuals supported by UCPSC’s programs.
Ensure consistency and quality in service delivery.
Conduct site visits to all locations at least once annually to maintain presence and assess program effectiveness. Document all site visits.
Maintain active communication with family members and stakeholders to manage any escalated concerns and strengthen community ties.
Manage referral, admission, transfer, and discharge planning procedures to facilitate smooth transitions for those supported.
Serve as a liaison between UCPSC and the SC Office of Intellectual and Developmental Disabilities in matters that require collaborative problem-solving
Conduct routine supervisory meetings and encourage career development for direct reports.
Provide technical assistance to direct reports.
Promote staff retention through professional development and performance enhancement initiatives.
Assist in the development of the organization’s budget.
Manage programs and departments to ensure they operate within the predetermined financial guidelines.
Review and approve departmental expenditures to align with budgetary constraints and operational goals.
Monitor budget goal progress and provide monthly reports to COO.
Identify and develop new revenue streams for the organization.
Identify and develop community partnerships that align with UCPSC’s mission to expand organizational impact, leverage shared resources, and strengthen advocacy efforts.
Participate in SC Human Services Provider Association activities to amplify UCPSC’s influence in state IDD policy matters.
Work in concert with the Director of Quality Improvement to manage quality improvement initiatives and ensure timely completion of reports.
Liaise with state regulatory bodies on compliance reporting, follow up communication, and the implementation of corrective action plans.
Monitor compliance and performance metrics.
Maintain compliance with all local, state, and federal regulations, plus Medicaid Waiver and DDSN policies.
Foster a positive organizational culture of accountability, collaboration, and continuous improvement.