Managing Director of School Operations - Newark

Kipp Massachusetts-posted 8 months ago
Full-time • Senior
Newark, NJ
Educational Services
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The Camden Managing Director of School Operations (MDSO) is directly responsible for ensuring excellent school operations in the Camden region. The MDSO co-manages the Directors of Schools Operations (DSOs) with each school leader, develops school operations talent and support, builds effective operational systems, and integrates these systems in partnership with Ops leaders across regions. The MDSO leads the team of DSOs to allow school leaders to focus on driving results and teachers and students to do their best work. The MDSO provides on-going coaching and support to DSOs to ensure that best practices are shared throughout the regions. The MDSO reports to the Managing Director of Operations (MDO) of the region. The MDSO may support DSOs in other regions while smaller regions are scaling.

  • Manages, supports, coaches and is jointly accountable with the School Leader for the success of the DSOs
  • Sets network school operations goals for DSOs and supports School Leaders in setting school specific goals for each DSO
  • Conducts weekly/bi-weekly one on ones with all DSOs
  • Conducts weekly/bi-weekly observations of each KTAF school focused on operational systems and processes
  • Works with other MDSOs to provide professional development and coaching to DSOs
  • Develops and cultivates a DSO recruitment strategy to attract operational leaders at each school
  • Develops succession plans with all school operations leads to ensure continuity year to year and to ensure healthy retention of excellent school operations team members
  • Designs professional development pathways for all school ops roles in order to ensure that high performing operations teams exist in all schools
  • Leads the design and implementation of the DSO Fellowship program as well as other DSO training
  • Sets standards for all operational functions in schools; formalizes key operational systems and structures to ensure that a replicable and measurable standard of excellence is in place across all schools
  • Works with other MDSOs to create and revise regional and school 'playbooks' that include milestones, best practices, and example resources for excellent school operations
  • Supports the work of the Chief Operating Officer (COO) and MDO in identifying and developing network-wide system improvements to support the CMO's growth
  • Creates scalable growth plans to ensure that all new KIPP New Jersey schools meet a standard of excellence from inception
  • Supports CMO and regional departments in defining and implementing regional level work streams in the areas of technology, facilities, nutrition, compliance, recruitment and enrollment
  • Develops network-wide efficiencies to better support school operations leads
  • Facilitates communication and builds structures to ensure both DSOs and CMO/regional department leads can do their best work
  • Bachelor's degree from an accredited institution
  • Experience in a school-based operations leadership role
  • 5 to 10 years of work experience, preferably in business or operations management
  • Experience managing, coaching, and developing others to achieve goals
  • A history of building relationships and driving results
  • A passion for the mission, vision, and values of KIPP TEAM and Family
  • Strong interpersonal and communication skills
  • A determined problem-solver who works best in a goal-oriented, timeline-driven environment with the ability to create and innovate; gets things done
  • Strong organization skills with respect to data and project management
  • Adaptability: ability to solve problems in a variety of areas and feel comfortable in promptly interchanging between tasks across different functions and/or departments
  • Comfort working both independently and on teams
  • Accustomed to giving and receiving feedback
  • Solution-oriented continuous learner
  • Competitive salary
  • Full comprehensive benefits plan, including health care
  • Retirement plan
  • School laptop
  • Transportation benefits for TEAMmates commuting into New Jersey from the New York City area
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