Managing Director, Insurance

About the position

West Monroe Partners has an opportunity for an Insurance Managing Director. This role entails driving towards achieving the Insurance financial plan, developing new business, managing client relationships, and providing hands-on guidance, direction, and oversight to project teams. The ideal candidate should be passionate about what they do, enjoy working in an entrepreneurial environment, and possess proven and repeatable experience in the Insurance space. Preferred locations are Chicago and New York.

Responsibilities

• Cultivate new and existing client business development opportunities for the Insurance Practice with a focus on property & casualty companies, brokerages, managing general agents, and InsurTech
• Significant generation of prospecting/networking activities in the pursuit of new client acquisition and brand awareness
• Develop key accounts with recurring revenue
• Actively participate in relevant local business and Insurance industry organizations
• Exhibit an in-depth understanding of client issues and how to apply the appropriate West Monroe capabilities and offerings to convert identified issues into consulting opportunities and proposals
• Lead the development of proposals, work plans, pricing estimates, and risk assessments for potential projects
• Partner with Technology, Operational Excellence, Customer Solutions, and/or product practices to build a multi-disciplinary approach for proposals
• Effectively partner with other Insurance and/or WM leaders, Business Development and Marketing teams to lead and drive marketing campaigns
• Collaborate with office and Insurance leadership to grow the Insurance practice in alignment with national Insurance practice goals (headcount, financials, clients)
• Create effective go-to-market strategies while driving the development/enhancement of West Monroe's Insurance practice methodologies, best practices, and approaches to client delivery
• Lead, mentor, and grow consultants and actively participate in the performance management process
• Actively participate in the recruiting process for additional practice managers and consultants
• Display an entrepreneurial desire and selflessness to give your time, energy, and passion to growing the firms culture and our people both inside and outside of office hours
• Manage practice financials in accordance with the national Insurance Practice budgets
• Serve as engagement leadership and quality assurance across a client portfolio
• Provide value via consulting engagements and sharing of meaningful thought leadership
• Mentor and manage teams of younger consultants to ensure quality of delivery and to keep projects on time and budget
• Respond to client requests for immediate issues while also being able to take on the accountability of driving projects to completion; serve as the point of escalation
• Analyze each client's specific request and determine the underlying issue and recommend appropriate solutions

Requirements

• Minimum of 12+ years of hands-on experience leading business and technology strategy projects and experience with complex business systems integration and technology transformation, specifically within property & casualty insurance companies, brokerages, managing general agents, reinsurance, and InsurTech
• 12+ years of professional services consulting experience preferred; Strong preference for someone who has led a relevant consulting group or practice in the local market in the past 3 years
• Experience in commercial diligence, direct monetization, and financial revenue transformation for property & casualty brokers preferred
• Preference for this individual to have technical experience in the following: Salesforce, Databricks, OneStream, Artificial Intelligence, robotic process automation, and / or machine learning
• Preferred experience with employee benefits
• An active professional network of relevant executive-level contacts in the local market/region
• Strong program and project management methodology background, including strategic planning and analysis, schedule, scope, issue and risk management experience, change management highly preferred for this individual to be visible in relevant professional organizations, have published thought leadership, and have an active voice in their local market
• Strong communication skills and a commitment to inclusion and diversity, and openness to new ideas and perspectives
• The ability to lead entrepreneurial environments effectively, balancing decision-making with collaboration
• A strong balance of subject matter expertise and business skills, with a high level of intellectual agility and capacity for original thought
• A collaborative, disciplined focus with the ability to lead and motivate a team and attract, develop and retain talent
• A commitment to inclusion and diversity, and openness to new ideas and perspectives
• Ability to travel frequently to be on-site with clients and in-person with project teams 3 days per week

Nice-to-haves

• Experience in commercial diligence, direct monetization, and financial revenue transformation for property & casualty brokers preferred
• Preferred experience with employee benefits
• Strong program and project management methodology background, including strategic planning and analysis, schedule, scope, issue and risk management experience, change management highly preferred for this individual to be visible in relevant professional organizations, have published thought leadership, and have an active voice in their local market