About the position
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. With a heavy organic growth orientation, the Managing Director, Global Industries will be the primary individual responsible for the overall success of one or more of our largest strategic Life Sciences clients, including end-to-end ownership of client's revenue and margin growth. The position will drive the Strategic Account strategy collaborating with all of the resources required to succeed. An experienced leader, the role will build lasting executive level relationships with our clients to align their strategic priorities with our IRM solution suite and enable both the client's and Iron Mountain's growth. Success will ultimately be measured and rewarded by clearly defined key performance measures that include quota attainment, account revenue & margin growth, and customer satisfaction, retention & loyalty.
Responsibilities
- Directly responsible for account revenue and margin growth for assigned Life Sciences accounts.
- Lead in a collaborative global, matrix structure and manage indirect internal teams to ensure optimal customer experience.
- Expand strategic relationships with top global partners through execution of strategic account strategies.
- Establish trusted advisor status with client's senior executives and present value-add solutions.
- Qualify opportunities, lead strategy, and quarterback execution of transformative deals.
- Coordinate with customer and internal teams to design and implement winning solutions.
- Maintain significant knowledge of customer's business trends and emerging industry trends.
- Strategic oversight of internal resources for key account maintenance activities.
Requirements
- 10+ years of technology sales experience, positioning BPM and digital solutions across large, complex accounts.
- Proven record of establishing and developing strong partnerships with VP/SVP/EVP/CEO level contacts.
- Expertise in the Life Sciences sector.
- Experience as a strategic account lead for a large and complex global organization.
- Experience working across all levels of a highly matrixed global organization.
Benefits
- Equal Employment Opportunity
- Special accommodations for physical or mental disabilities
