Managing Director, Global Head of ETF Servicing

BlackRock, Inc. • Boston, MA

73d • $225,000 - $350,000 • Hybrid

About The Position

Global Head of ETF Servicing, Managing Director About BlackRock Elevate your career by joining the world's largest asset manager! Would you thrive in an environment that fosters positive relationships and recognizes outstanding performance? We value and recognize your contributions daily. At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. With over $11 trillion in assets, we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. BlackRock is the #1 Exchange Traded Fund (ETF) provider globally with over $3 trillion in assets under management. With more than two decades of ETF innovation and expertise behind us, we serve investors of all sorts, all around the world. We offer clients a comprehensive range of products that provide transparent and cost-efficient access to a full range of asset classes and global markets. Position Overview This role is a leadership position ETF Platform Innovation and Change (EPIC) is a team within BlackRock's Technology & Operations division. We develop strategy, execute initiatives, and have daily operational responsibilities that are central to firm-wide growth aspirations and priorities. Our team combines operations professionals with Mutual Fund/ETF backgrounds and change specialists to drive scale and innovation to support BlackRock's ETFs globally. As the Global Head of ETF Servicing, you'll be expected to lead the daily ETF operations across teams located in several locations, interact with internal and external parties, and develop strategy to optimize delivery and support our commercial agenda.

Requirements

• A background that includes a combination of leadership roles across ETF operations, client service, fund accounting, custody/banking
• Outstanding people leadership and culture-building skills, encouraging a high-energy, high-achievement culture balanced with respect and empathy
• Ability to navigate the firm and influence colleagues. Effective team player who is accustomed to working with global, regional and local stakeholders
• Strong communication skills, especially the ability to summarize and synthesize to senior leadership
• Strategic acumen linked to implementation/execution, with a proven ability to drive enterprise level outcomes across a variety of distinct constituencies
• Demonstrated capability in problem solving and being intellectually curious. A voracious appetite for learning with strong critical thinking, quantitative and analytical skills
• Preference for experience in business process and technology design as a product owner, sponsor, or key subject matter expert. Successful track record of contributing to high visibility project delivery
• Excellent problem solver. You are intellectually curious with strong critical thinking, quantitative and analytical skills

Responsibilities

• Lead and grow a world class ETF Servicing team that supports our colleagues in Portfolio Management, Capital Markets, Technology, Product Development and Operations while delivering an unparalleled experience for our Authorized Participant community and the broader ETF ecosystem
• Ensure a culture where Risk Management is paramount and operational risk is effectively identified and managed across all dimensions of the model
• Grow a global ETF Servicing footprint with a clear vision for employee development and success, clear roles and responsibilities, and a location strategy that enables product and stakeholder success
• Continue to evolve a governance model and set of metrics to evaluate the efficiency and efficacy of the ETF Servicing function to identify opportunities to streamline, scale and improve
• Drive a strategy around engagement with stakeholders to develop an appreciation for each party's agenda and an actionable plan to support and influence as required to achieve a successful joint outcome
• Contribute to the design of our ETF operating model relying on relevant experiences, industry trends and market opportunities to develop a road map and prioritization schedule
• Take the lead on managing and evolving our relationships with our ETF post trade service providers to ensure high levels of service and readiness to understand and support our strategy
• Take the lead on managing and evolving our relationships with our ETF post trade service providers to ensure high levels of service and readiness to understand and support our strategy

Benefits

• employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits
• strong retirement plan
• tuition reimbursement
• comprehensive healthcare
• support for working parents
• Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Funds, Trusts, and Other Financial Vehicles
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees