Managing Consultant - Clinical Performance Improvement

BRG•Chicago, IL

About The Position

We do Consulting Differently BRG’s Clinical Performance Improvement (CPI) service line emphasizes long-term, sustainable improvements in patient care operations through strong collaboration and inclusiveness across the care continuum. Our methodology stands out in the industry due to its comprehensive scope and the extensive involvement of physicians and clinicians in its implementation. We view clinical redesign efforts as a cyclical process in which implementation activities in one area build momentum for other activities throughout acute care, ambulatory or post-acute organizations. We customize our focus to address our clients' specific pain points, guided by key performance indicators in both foundational support and targeted interventions. It is our belief that a high-quality, efficient, and cost-effective patient care focus must begin at the point of entry and extend through post-hospitalization. MANAGING CONSULTANT: The Managing Consultant in the CPI service line at BRG leads complex performance improvement projects within their expertise pillar, overseeing project teams and ensuring high-quality deliverables. This role drives client value through advanced analytics, industry expertise, and strategic recommendations. Managing Consultants are expected to demonstrate leadership, manage multiple projects, and contribute to business development and staff development initiatives.

Requirements

Perioperative Services Optimization (PSO): Expanded operational knowledge of most procedural departments such as the Operating Room, PACU, Ambulatory Surgery, Sterile Processing, Preadmission Testing, Endoscopy, and the Cardiac Catheterization Lab and the standards of care associate with them to include but not limited to: Association of periOperative Registered Nurses (AORN) and American Society of PeriAnesthesia Nurses (ASPAN)
Ability to interface with the client’s Perioperative Services and Labor initiative leaders
Ability to analyze data, identify issues, and develop solutions to align with process improvement
Candidate must be able to submit verification of his/her legal right to work in the U.S., without company sponsorship.

Responsibilities

Ability to serve as engagement director for small projects limited to employee’s specific area of subject matter expertise
Support project workstream(s) under the direction of the project workstream/pilar Subject Matter Expert (SME), or serve as the SME if it is in the individuals core-knowledge area: Supporting SME in non-core knowledge area: Support CPI SME in the workstream assessment and/or implementation deliverables.
Assists CPI SMEs in establishing client processes/policies that maximize the quality and efficiency of client operations
Monitors implemented workstreams and provides timely feedback to CPI SMEs as directed.
Ability to independently meet with clients and executives to advance project deliverables
Ability to independently create client facing materials including but not limited to slide decks and other materials
Ability to serve as service line lead for both small and fully integrated client delivery projects
Ability to develop project plan and client deliverables for smaller-scale projects
Ability to independently implement client deliverables created by self or a SME
Ability to lead performance improvement work teams towards developing future-state processes
Ability to independently meet with clients and executives to advance project deliverables
Ability to independently create client facing materials including but not limited to slide decks and other materials
Ability to lead, manage, develop, mentor, and coach junior staff supporting the managing consultant’s projects
Following 1 year of employment, ability to effectively serve as a “buddy” for other managing consultants or junior staff joining the firm
Following 1 year of employment, ability to serve as an assigned coach in support of ongoing mentorship, coaching, and development of junior staff
Submits complete, accurate, and on-time expense reports and time entry
Contributes internally to advancement of the firm through participation on work teams, task forces, etc.
Actively notifies superiors when bandwidth for additional utilization exists
Effectively utilizes non-productive time towards professional continuing education, and/or advancement of the firm
Maintains licensure and certifications in place at the time of assuming the role
Willingness to work in other service lines as directed/assigned
Ability to serve as a client’s interim leader in their area of subject matter expertise
Develops thought leadership that advances self and BRG’s brand in thought leadership (e.g. white papers, podcasts, presentations at conferences, case studies at project conclusion, etc.)
Other duties as assigned
Expected to actively participate on Perioperative Services initiatives and independently lead smaller initiatives to enhance process improvement initiatives