Managing Consultant - Clinical Performance Improvement

BRG•Chicago, IL

About The Position

We do Consulting Differently The Integrated Health Solutions (IHS) practice at Berkeley Research Group (BRG) provides end-to-end advisory support to healthcare providers, payers, investors, and other stakeholders navigating complex strategic, operational, financial, and clinical challenges. Led by seasoned healthcare executives, operators, and clinicians, IHS partners with organizations to drive sustainable performance improvement and long-term growth through strategic growth design, operating model transformation, AI and digital enablement, clinical quality and patient care optimization, and revenue strategy—helping clients build resilient, future-ready healthcare enterprises in an increasingly complex environment. Our four core service offerings include: Business Transformation Advisory Margin & Operational Improvement Quality Improvement & Clinical Care AI & Digital Solutions Clinical and Quality Transformation (CQT) helps providers improve care for their patients by implementing evidence-based leading practices to enhance clinical quality, operational efficiency, and care delivery. CQT’s broad-based engagements help providers transform how they deliver care through a combination of reduced complications and mortality, optimizing surgery quality and operations, improved throughput and length-of-stay reduction, improved emergency department performance, quality infrastructure enhancements, and more accurate clinical coding and documentation—helping organizations deliver better patient care and outcomes while most effectively utilizing their clinical resources and infrastructure. BRG’s Clinical Performance Improvement (CPI) service line within CQT emphasizes long-term, sustainable improvements in patient care operations through strong collaboration and inclusiveness across the care continuum. Our methodology stands out in the industry due to its comprehensive scope and the extensive involvement of physicians and clinicians in its implementation. We view clinical redesign efforts as a cyclical process in which implementation activities in one area build momentum for other activities throughout acute care, ambulatory or post-acute organizations. We customize our focus to address our clients' specific pain points, guided by key performance indicators in both foundational support and targeted interventions. It is our belief that a high-quality, efficient, and cost-effective patient care focus must begin at the point of entry and extend through post-hospitalization. The Managing Consultant in the CPI service line at BRG leads complex performance improvement projects within their expertise pillar, overseeing project teams and ensuring high-quality deliverables. This role drives client value through advanced analytics, industry expertise, and strategic recommendations. Managing Consultants are expected to demonstrate leadership, manage multiple projects, and contribute to business development and staff development initiatives. Flexibility for travel (up to 80% of time) is required for this position. Travel volume is dependent on project and client needs.

Requirements

Either 6+ years of experience in clinical performance improvement consulting or 10+ years of industry experience in a relevant role with relevant licensure/certification(s), including at least five years of industry experience in a relevant director-level leadership (e.g. Registered Nurse, Social Worker, or experience in a health system performance improvement department with Lean Six Sigma Black Belt Certification or Certification as a Project Management Professional (PMP))
Bachelors Degree required in health or related field from an accredited college/university, or equivalent training/experience; Masters Degree in a relevant field is preferred. Candidates without a Masters Degree must enroll in a Masters program and earn their degree within three years of being hired into the role.
Advanced proficiency in data analytics and benchmarking tools
Credible as a subject matter expert in specific domain of expertise
Demonstrated leadership and project management experience
Strong communication, analytical, and client management skills
Candidate must be able to submit verification of his/her legal right to work in the U.S., without company sponsorship.

Nice To Haves

Board Certification(s) preferred in area of subject matter expertise

Responsibilities

Ability to serve as engagement director for small projects limited to employee’s specific area of subject matter expertise
Support project workstream(s) under the direction of the project workstream/pilar Subject Matter Expert (SME), or serve as the SME if it is in the individuals core-knowledge area
Supporting SME in non-core knowledge area: Support CPI SME in the workstream assessment and/or implementation deliverables. Assists CPI SMEs in establishing client processes/policies that maximize the quality and efficiency of client operations. Monitors implemented workstreams and provides timely feedback to CPI SMEs as directed. Ability to independently meet with clients and executives to advance project deliverables Ability to independently create client facing materials including but not limited to slide decks and other materials
Acting as SME in core-area of knowledge: Ability to serve as service line lead for both small and fully integrated client delivery projects Ability to develop project plan and client deliverables for smaller-scale projects Ability to independently implement client deliverables created by self or a SME Ability to lead performance improvement work teams towards developing future-state processes Ability to independently meet with clients and executives to advance project deliverables Ability to independently create client facing materials including but not limited to slide decks and other materials
Mentoring and Coaching Ability to lead, manage, develop, mentor, and coach junior staff supporting the managing consultant’s projects Following 1 year of employment, ability to effectively serve as a “buddy” for other managing consultants or junior staff joining the firm Following 1 year of employment, ability to serve as an assigned coach in support of ongoing mentorship, coaching, and development of junior staff
Submits complete, accurate, and on-time expense reports and time entry
Contributes internally to advancement of the firm through participation on work teams, task forces, etc.
Actively notifies superiors when bandwidth for additional utilization exists
Effectively utilizes non-productive time towards professional continuing education, and/or advancement of the firm
Maintains licensure and certifications in place at the time of assuming the role
Willingness to work in other service lines as directed/assigned
Ability to serve as a client’s interim leader in their area of subject matter expertise
Develops thought leadership that advances self and BRG’s brand in thought leadership (e.g. white papers, podcasts, presentations at conferences, case studies at project conclusion, etc.)
Other duties as assigned.