Kaiser Permanente-posted 2 months ago
Oakland, CA
Ambulatory Health Care Services

Serves as a lead consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across multiple functional tracks or workstreams. Drives business strategy, organizational alignment, and prioritization of business initiatives. Leads the work of project/program team members. Provides expertise and drives the development and implementation of business initiatives, systems, and/or processes to a desired future state. Manages complex, cross-functional projects/programs, and serves as an expert in the proactive monitoring and identification of client, project, program, and/or business risks. Designs, leads, and serves as an expert for change management plans associated with business initiatives. Leads assessment of strategic performance metrics to support business initiatives. Participates in vendor management as required. Monitors compliance of work activities by ensuring business plans and team members adhere to relevant policies and procedures.

  • Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders.
  • Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members.
  • Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas; influences team members within assigned team or unit.
  • Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback.
  • Models team collaboration within and across teams.
  • Conducts or oversees business-specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies.
  • Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results.
  • Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals.
  • Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others.
  • Serves as a lead consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across multiple functional tracks or workstreams.
  • Drives business strategy, organizational alignment, and prioritization of business initiatives by working closely with senior executives.
  • Leads the work of project/program team members by requesting and coordinating internal and/or external resources based on the alignment of team member skills and project/program demands.
  • Develops requirements, or leads a team of consultants in the development of requirements for large-scale, complex, or specialized business, process, or system solutions across business domain(s).
  • Provides expertise and drives the development and implementation of business initiatives, systems, and/or processes to a desired future state.
  • Manages complex, cross-functional projects and/or programs by coordinating stakeholders.
  • Serves as an expert in the proactive monitoring and identification of client, project, program, and/or business risks, issues, and trigger events.
  • Designs, leads, and serves as an expert for change management plans associated with business initiatives.
  • Leads the assessment of strategic performance metrics to support business initiatives.
  • Serves as a lead advocate for continuous learning and professional development.
  • Participates in vendor management as required by reviewing vendor performance levels.
  • Monitors compliance of work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures.
  • Minimum two (2) years experience in a leadership role with or without direct reports.
  • Bachelors degree from an accredited college or university and Minimum eight (8) years experience in consulting, project management, data analytics, operations or a directly related field OR Masters degree in Business Administration, Public Health, Health Services Administration, or related field and Minimum six (6) years experience in consulting, project management, data analytics, operations or a directly related field OR Minimum eleven (11) years experience in consulting, project management, data analytics, operations or a directly related field.
  • Business Acumen
  • Change Management
  • Negotiation
  • Business Process Improvement
  • Creativity
  • Applied Data Analysis
  • Financial Acumen
  • Business Relationship Management
  • Conflict Resolution
  • Managing Diverse Relationships
  • Process Validation
  • Project Management
  • Risk Assessment
  • Service Focus
  • Requirements Elicitation & Analysis
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