Manager

McDonald's • Smyrna, DE

139d

About The Position

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers. The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service. The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu. The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.

Requirements

• Previous managerial experience preferred, ideally in restaurant, retail, or hospitality.
• Positive team player with a flexible schedule.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Lead shifts ensuring fast, accurate, and friendly customer service.
• Manage assigned systems like Training, Food Safety, and Inventory Management.
• Set goals and delegate tasks to team members.
• Follow up and report results to the team and other managers.
• Ensure Crew and Managers deliver a great customer experience.
• Oversee sales promotions and ensure service staff are trained in procedures.
• Organize Front Counter, McCafé, and Drive-Thru areas for optimal service.
• Ensure the restaurant delivers quality food quickly and safely.
• Control food costs and train kitchen staff in production procedures.
• Hire qualified crew and ensure proper training and scheduling.

Benefits

• Competitive pay (up to $20/hr).
• No cost Archways to Opportunity education programs.
• English Language courses.
• High School completion courses.
• Upfront college tuition assistance (up to $3,000/year).
• 100% tuition covered at Colorado Tech University.
• Work Today, Get Paid Tomorrow.
• Free 30-day DART bus pass.
• Employee Referral Program ($200/employee referred).
• Flexible scheduling.
• 401k with Employer Match (after service requirement met).
• Doctor on Demand (10 FREE telehealth visits per year).
• Health Insurance (after service requirement met).
• Dental/Vision/STD/Life for Assistants and above.
• Paid Time Off.
• Free Food while you work (30% off when not working).
• Free Uniforms.
• Report Card recognition program (up to $400/year).
• Discount Perks (coupons and deals for favorite stores and entertainment).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees