1194 - MANAGER - MAGNOLIA

GATE Store•Tallahassee, FL

About The Position

GATE has consistently outperformed larger, stronger companies and we attribute our success to the dedication of the employees. GATE's employees are willing to go the extra mile to provide excellent customer service to get the job done. These employees are the reason GATE is a dynamic company with an exciting future. Looking for a high-energy and fast-paced work environment? Enjoy interacting with customers? Want to join a company with opportunities for growth? If yes, then we want you to be part of the GATE family. The GATE Store Manager ensures customer service is the first priority for GATE operations by providing a friendly and efficient experience for our guests. Provides leadership and direction to employees to maximize customer service, profits, and sales. Addresses employee-relation issues and enforce compliance with company. Resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment. Collaborates with the Store Assistant Manager and Team Leader to control store operations and inventory. Monitors inventory and ensure all shelves and coolers are stocked. Places all grocery and merchandise orders. Makes all bank deposits for the store. Completes all required reviews and reports, and communicate this information to the Corporate Office. Ensures a high level of cleanliness and organization at the store. Performs minor maintenance and repairs on store equipment.

Requirements

Must be a minimum of 18 years old (to support the sales of alcohol and tobacco products)
Must successfully complete a pre-employment drug screening and background check
Must have a valid driver’s license
Must be able to work a flexible schedule including weekends and holidays
Must have the ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with staff and customers
Must be detail-oriented and have strong organizational skills
Must be able to stand for extended periods of time
Must be able to lift, carry, and move up to 50 pounds
Must be able to bend, kneel, stoop, and reach (including overhead)
Must be mathematically proficient
Must have strong customer service and problem-solving skills
Must be able to operate a computer
Arrive to work on time, consistently
Upon entering the property, arrive in proper uniform, crisp, clean, and in good repair. Ensure team is in proper uniform as well
Hair must be clean and cut in a becoming style
Attend all required training, safety courses, office and departmental meetings

Nice To Haves

Previous leadership or supervisory experience preferred.

Responsibilities

Provide a friendly and efficient experience for our guests
Provide leadership and direction to employees to maximize customer service, profits, and sales
Address employee-relation issues and enforce compliance with company
Resolve adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment
Collaborate with the Store Assistant Manager and Team Leader to control store operations and inventory
Monitor inventory and ensure all shelves and coolers are stocked
Place all grocery and merchandise orders
Make all bank deposits for the store
Complete all required reviews and reports, and communicate this information to the Corporate Office
Ensure a high level of cleanliness and organization at the store
Perform minor maintenance and repairs on store equipment
Ensure a friendly and efficient checkout experience for customers
Schedule team and fill any work shift voids resulting from the absence of scheduled employees
Conduct employee disciplinary action through documentation in the employee’s performance evaluation and terminations in accordance with company policy and with the guidance of the territory supervisor and/or Human Resources
Implement all division merchandise programs by maintaining proper stock levels, layouts, and displays in accordance with company policy, proper pricing, coding, and rotating
Communicate details of all merchandise programs to store employees and provide effective training to promote these programs
Report any safety hazards, follow up that hazard has been corrected, and assist with providing a safe work environment