Manager

University of Texas at Austin

11d•Hybrid

About The Position

Your skills will make a difference. You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of university staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to: Competitive health benefits (employee premiums covered at 100%, family premiums at 50%) Voluntary Vision, Dental, Life, and Disability insurance options Generous paid vacation, sick time, and holidays Teachers Retirement System of Texas: a defined benefit retirement plan Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) Flexible spending account options for medical and childcare expenses Robust free training access through LinkedIn Learning plus professional conference opportunities Tuition assistance Expansive employee discount program including athletic tickets Free access to UT Austin's libraries and museums with staff ID card Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards Must be authorized to work in the United States on an ongoing, full-time basis for any employer without sponsorship. Purpose Manage the Payroll Payment Team. Supervise a team of three staff. Oversee payroll runs, and process and review all gross payments to university employees. Review and approve off-cycle payments. Pay related inquiries and issues. Train and mentor team members. Work with departmental and university leadership. This position is currently remote but may require occasional campus visits. Please note that work arrangements are subject to change based on university policy.

Requirements

Bachelor’s Degree and at least 3 years of experience in a supervisory/manager capacity.
Proven excellent customer service experience, including excellent written and verbal skills.
Knowledge of Payroll, HR Compensation, and Accounting concepts.
Relevant education and experience may be substituted as appropriate.

Nice To Haves

Master's degree.
Experience in university accounting.

Responsibilities

Manage the Payment Team to ensure timely and accurate employee payments and quality service to the university.
Ensure coverage for all critical processes on time-sensitive tasks in order to meet processing deadlines.
Provide direction and oversight for processes impacting pay, including: compensation, one-time payments, retroactivity, pay groups, time entry, manual payments, check cancellations/reversals, team emails, overpayments and collection efforts.
Oversee each payroll run, including the monthly, semi-monthly, and off-cycle payrolls to ensure timely and accurate payments.
Create, review and approve various transactions including One Time Payments, Pay Input, Manual Payments and EIBs to record salary and adjustments as required.
Coordinate with other teams within the department to ensure a thorough review and follow-up on issues prior to pay complete.
Provide subject matter expert customer service to employees, departmental contact, HR colleagues and the leadership team in both Payroll Services and AFM.
Provide information via email, phone, meetings and presentations to campus regarding payments and Payroll policies and procedures.
Assist team with responses to email and phone inquiries, research and analyze questions from campus departments, and provide support for escalation of issues as appropriate.
Counsel, mentor and evaluate job performance of team members.
Encourage development and promote learning opportunities.
Help foster cooperation within the office to provide a positive and healthy work environment.
Provide leadership, promote integrity, teamwork, respect, opportunity, ownership and open communication with others.
Other related functions as assigned.