Manager

Whataburger • Jacksonville, FL

414d • $40,000 - $60,000 • Onsite

About The Position

The Manager at Whataburger plays a crucial role in ensuring the delivery of quality food products and exceptional customer service while fostering a positive team environment. This position involves overseeing daily operations, leading staff, and maintaining high standards of cleanliness and food safety.

Requirements

• High school diploma or GED required.
• Solid communication skills and ability to build effective working relationships.
• Demonstrated ability to work in a team environment with strong leadership skills.
• Experience in restaurant, retail, or hospitality setting is preferred.
• Ability to stand for the entire shift and perform physical tasks such as reaching, bending, lifting, and carrying.

Responsibilities

• Produce quality products and ensure world-class customer experiences.
• Serve as both a restaurant leader and a team member.
• Assist Operating Partners in daily operations of a multi-million dollar business.
• Run excellent operations through floor management.
• Lead and inspire teams to create an environment of service excellence.
• Provide extraordinary hospitality and customer service.
• Handle customer issues with respect and professionalism.
• Establish and maintain positive working relationships with staff and management.
• Act as a problem solver in various situations.
• Oversee food preparation and delivery while maintaining quality standards.
• Manage fiscal responsibilities and maintain open communication with the team.
• Ensure cleanliness, sanitation, and food safety standards are met.
• Support hiring, scheduling, and other administrative responsibilities.
• Achieve and maintain necessary certifications.

Benefits

• Competitive weekly pay
• Bonus (incentive) program
• Pay for performance program with eligibility for reviews and pay increases
• Schedule flexibility
• Leadership development and career growth opportunities
• Online access to your schedule through R365 interactive scheduling
• Healthcare and life insurance benefits
• Time off benefits
• Discounted meals
• Service awards
• Employee Assistance Program (EAP)
• Whataburger Family Foundation (hardship grant assistance)
• Scholarship program
• 401(k) savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Food Services and Drinking Places
• Education Level: High school or GED