manager

V15P1TALONNN-posted 3 months ago

Full-time • Manager

San Jose, CA

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As a Manager within the Business Services industry, you will play a pivotal role in overseeing and optimizing operational processes to ensure the delivery of high-quality services to clients. You will be responsible for leading teams, managing resources, and driving strategic initiatives that align with organizational goals. This role requires a strong focus on performance management, client satisfaction, and continuous improvement to enhance service efficiency and effectiveness. You will collaborate cross-functionally with various departments to implement best practices and foster a culture of accountability and innovation. Ultimately, your leadership will contribute to the sustainable growth and success of the business by ensuring that all service objectives are met or exceeded.

Lead, mentor, and develop a team of professionals to achieve departmental and organizational goals.
Manage daily operations to ensure efficient service delivery and adherence to quality standards.
Develop and implement strategic plans to improve business processes and client satisfaction.
Monitor key performance indicators and prepare reports for senior management to inform decision-making.
Collaborate with other departments to coordinate resources and resolve operational challenges.
Oversee budgeting, forecasting, and resource allocation to optimize financial performance.
Ensure compliance with company policies, industry regulations, and legal requirements.
Drive continuous improvement initiatives to enhance productivity and service quality.

Bachelor’s degree in Business Administration, Management, or a related field.
Minimum of 3 years of experience in a managerial or supervisory role within the business services sector.
Proven ability to lead teams and manage multiple projects simultaneously.
Strong understanding of business operations, financial management, and client service principles.
Excellent communication and interpersonal skills.

Master’s degree in Business Administration or a related discipline.
Experience with project management methodologies and tools.
Familiarity with industry-specific software and technology platforms.
Certification in management or leadership (e.g., PMP, Six Sigma, or similar).
Demonstrated success in driving process improvements and change management.

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