Manager, Workforce Management & Productivity

Trinity Health • Maywood, IL

78d • $74,776 - $115,918

About The Position

The Manager of Workforce Management and Productivity is responsible for developing and executing strategic workforce planning and labor productivity initiatives across the IL/IN Region of Trinity Health, including Loyola Medicine and Saint Joseph Health System. This role partners closely with nursing and clinical leadership to establish department-specific productivity goals, monitor performance, and drive continuous improvement in labor efficiency. The ideal candidate will leverage tools such as UKG Dimensions Healthcare Analytics, Tableau, and internal benchmarking systems to ensure accurate tracking of volumes and productive hours, appropriate targets, and performance to goal. This individual will also lead training, reporting, and performance review sessions, and collaborate with Trinity Health's national workforce management team to enhance reporting strategies and productivity outcomes.

Requirements

• Bachelor's degree in a relevant field
• Minimum of 3 years of experience in workforce management, productivity analysis, or healthcare operations
• Experience working in a matrixed healthcare organization
• Proficiency with labor management systems (e.g., UKG Dimensions, Kronos, etc.)

Nice To Haves

• Master's degree in Business Administration, Healthcare Administration, Accounting, Finance, or related field
• 3+ years of experience in a leadership or management role
• Strong background in healthcare operations and clinical collaboration

Responsibilities

• Partner with facility and division leaders, Clinical and Finance, to identify productivity improvement opportunities and recommend actionable solutions.
• Lead the development and implementation of labor productivity targets aligned with Trinity Health service line standards.
• Provide strategic input on the use of labor management systems and web-based tools for tracking labor costs and units of service.
• Facilitate monthly, quarterly, and annual planning sessions with operations and nursing teams to align staffing strategies with organizational goals.
• Deliver training and support to frontline leaders on labor productivity tools, data interpretation, and performance management.
• Monitor daily and weekly productivity metrics using UKG and Tableau dashboards; lead annual target reviews and recalibrations.
• Support the Regional Director of Finance Operations and VPs Finance at the individual hospitals in setting and tracking cost savings targets.
• Develop and maintain policies, procedures, and systems that support cost reduction and efficient labor utilization.
• Provide monthly KPIs and quarterly scorecards to leadership.
• Assist in the development and delivery of training programs for UKG Healthcare Analytics and Extensions.

Benefits

• Benefits from Day One
• Daily Pay
• Competitive Shift Differential Pay
• Career Development
• Tuition Reimbursement
• On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)
• Educational Stipend
• Certification reimbursement (up to 1 certification)
• Referral Rewards

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees