Manager - Workers Compensation

Packaging Corporation of America • Lake Forest, IL

321d • $94,000 - $141,600

About The Position

The Workers' Compensation Manager is responsible for providing guidance and oversight of workers' compensation claims management processes at Packaging Corporation of America (PCA). This includes providing direction to PCA location management as well as the third-party administrator of workers' compensation benefits for PCA. In addition, the workers' compensation manager is responsible for monitoring claims to ensure proper handling according to state laws and regulations, and PCA's claims best practices and client service instructions. As part of the Corporate Risk Management team and EH&S Department at PCA, the Workers' Compensation Manager serves all PCA locations as well as the other business departments of the organization. The successful management of workers' compensation claims positively impacts employee relations and coordination of benefits, legal and regulatory obligations as well as financial and risk exposure.

Requirements

• Must have 3-5 years' experience with demonstrated knowledge of Workers' Compensation claims management and regulations as well as medical and legal terminology.
• Bachelor's Degree or equivalent preferred.
• Technology skills required include basic computer, MS Word, Excel, MS Teams, and PowerPoint.
• Abilities within SharePoint, or similar programs and client-facing RMIS systems are preferred.
• Strong financial and business analytic abilities preferred.
• Ability to travel as needed for meetings, presentations, training.
• Previous work experience as a member of a team, or a strong understanding of the importance of open communication and information sharing between team members.

Responsibilities

• Leads a team-centered approach to claims management, coordinating the preparation and administration of claims and facilitating communication and collaboration between all stakeholders.
• Ensures compliance with state specific Workers' Compensation regulations and PCA's policies and guidelines in all aspects of workers' compensation claims.
• Evaluates claim and risk mitigation strategies, medical information, claim financials, compensability and exposure as well as day-to-day claim activity.
• Facilitates regular claims reviews with third-party administrator and in accordance with required PCA controls.
• Keeps senior management abreast of claim service issues, regulatory changes, and significant details on individual claims.
• Knows and follows policies and procedures of PCA, shares information that benefits other members of the team and organization and strives for continuous improvement in overall program delivery with a customer-focused approach.

Benefits

• Medical, dental, vision, basic life, and disability insurance coverage.
• 401k retirement plan enrollment at the time of hire.
• Up to 120 hours of vacation (prorated) and eleven (11) paid holidays per calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Paper Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees