About The Position

Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. So, if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody's perfect - and we encourage you to apply. You may just be the right candidate for this or other roles.

Requirements

  • Bachelor's Degree or equivalent education and work experience required
  • Typically 5 or more years experience in Workers Compensation underwriting required
  • Typically 2 or more years of leading a Workers Compensation pricing (underwriting) team preferred
  • prior experience in the Professional Employer Organization (PEO) industry preferred
  • Proven expertise in working with and understanding the key risk features inherent in businesses and how this translates to overall Workers' Compensation risk evaluation
  • Knowledge of NCCI basic manual classification codes and the placement of workers into proper class codes
  • Ability to lead communications with various internal departments, insurance carriers and external consultants
  • Understanding of state laws related to Workers' Compensation regulatory issues and state PEO regulations
  • Knowledge of NAICS industry coding and hazard group classifications
  • Excellent verbal and written communication skills and ability to communicate with employees at all levels of the organization including excellent presentation and facilitation skills
  • Proficient in Microsoft Office Suite and the proven ability to prepare spreadsheets using formulas
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
  • Customer Service - Leads resolution of difficult or emotional customer situations; Responds promptly to customer needs.
  • Judgment - Exhibits sound and accurate judgment; Includes appropriate people in decision-making process.
  • Analytical - Collects and researches data; Designs workflows and procedures.
  • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Ethics - Works with integrity and ethically.
  • Adaptability - Able to deal with frequent change, delays, or unexpected events.
  • Highly effective leadership skills reflecting ownership/accountability, critical thinking, collaboration, demonstrated ability to inspire and empower others, promote inclusivity, transparency and resiliency minimal

Nice To Haves

  • Insurance or Risk Management certification preferred

Responsibilities

  • Responsible for the daily oversight and direction of the Workers' Comp pricing function
  • Participate in key company sponsored committees.
  • Work cross functionally to identify and implement improved WC pricing processes and procedures which includes acting as a team lead on projects.
  • Develop effective relationships with Sales leadership in order to be able to collaborate throughout the review process
  • Performs other duties as assigned
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